Residence Life professional with experience building community, fostering development, and improving the residence life experience at large, public universities as well as small, private colleges.
Overview
13
13
years of professional experience
Work History
Director, Housing & Residence Life
Dominican University Of California
05.2018 - Current
Manage daily operations of Housing Department, including three on-campus residence halls and one off-campus apartment complex.
Coordinate housekeeping and facilities services for four university owned/operated residences.
Manage all budget operations pertaining to Department.
Supervise 10-12 Resident Advisors, as well as provide evening direction to Campus Security staff.
Serve as one of three University Conduct officers, adjudicating conduct cases, specifically for incidents involving residence life.
Serve as member of and primary lead for after-hours emergency response team.
Construct and design all staff training efforts, for both fall and spring semesters as well as part of ongoing learning component.
Serve as assignments coordinator for residence halls and campus parking lots.
Supervise all other standard residence life procedures and protocols, as necessary.
Residential Life Coordinator
International House - University of California, Berkeley
06.2016 - 06.2018
Oversee nightly operations of diverse and dynamic international residence hall community at UC Berkeley, home to nearly 600 residents from over 80 different countries
Supervise staff of 13 Resident Assistants (RAs) and 3-5 Building Security Monitors
Provide coaching, direction, and leadership to all student staff, residents, and guests regarding official policies and procedures
Act as main point of contact in emergency situations as well as crisis intervention
Provide guidance and support for residential education programming for nearly 600 residents
Ensure safety and security of International House residence hall through maintaining regular contact with campus emergency personnel (including University of California Police Department)
Co-lead hiring and training efforts of all newly hired and returning RA staff
Provide guidance and support in the promotion of conflict resolution and cultural competency.
Resident Director (Graduate Hall Director)
University of La Verne
07.2015 - 07.2016
Directly supervised and developed team of 6 paraprofessional Resident Assistants (RAs)
Oversaw implementation and post-assessment of academic and social programs
Co-advised the Residence Halls Association (RHA) and National Residence Halls Honorary (NRHH)
Oversaw, implemented, and acted as main point of contact for 2016-2017 RA selection processes
Assisted and participated in the 2016-17 Resident Director processes
Participated in and facilitated semesterly professional development trainings for RA staff
Promoted community development and cultural competence among residents
Acted as primary Conduct Manager for the Residence Hall I was in charge of
Interpreted and enforced university and Housing department policies
Served as Conduct Hearing Officer for the department by investigating and conducting hearings and assigning consistent and appropriate administrative and educational sanctions
Oversaw and maintained programming and staff development budgets.
Program Coordinator
CSUF Center for Internships and Community Engagement (CICE)
08.2014 - 11.2015
Facilitated daily operations of two programs associated with Cal State Fullerton's CICE office
Reviewed resumes, interviewed, hired, and placed undergraduate students at tutor sites in under-resourced communities in Orange and Los Angeles Counties
Supervised and professionally developed 40 undergraduate student employees
Supervised, developed, and delegated tasks to Assistant Program Coordinator
Established new partnerships with schools and community centers with main goal of providing tutoring and mentorship to underprivileged youth in low-income communities.
Resident Advisor
Education First Los Angeles
05.2013 - 09.2014
Fostered positive learning environment and safe residential space for international students studying abroad here in the United States
Weekly duty obligations, including nighttime rounds and after hours emergency and crisis response
Facilitated weekly programming to promote students' learning, acclimation, and understanding of American culture
Assisted students in their quest to master American English.
Corps Member
Public Allies
08.2012 - 07.2013
Worked closely with the California Endowment and Impact HUB on their 'Building Healthy Communities' initiative
Served as member of 'Community Outreach' team for South Central Los Angeles based non-profit organization Community Development Technologies (CDTech)
Served as advisor and mentor to South Central LA youth; created safe spaces for these youth to explore ways to get their stories heard through social media
Led local Men or Color focus groups in which African-American and Latino men explored ways to create legacies and pathways to success for future generations of Men of Color
Led special focus groups engaging African-American residents of South Central LA, discussing through weekly meetings ways to improve the quality of life for residents in some of LA's most troubled neighborhoods.
Corps Member
City Year
08.2011 - 06.2012
Served as tutor, mentor, and role model to students at Markham middle school in the Watts neighborhood of Los Angeles, CA
Served as chair of Community Engagement, in which I organized educational enrichment programs and healthy living initiatives for students and residents of both the school I worked for and the larger Watts community
Developed skills in community service, community building, and organizing
Featured in regional and national media for work with students and community.
Education
Master of Science - Higher Education
California State University, Fullerton
Fullerton
05.2016
Bachelor of Arts - Interdisciplinary Studies (Sociology)
University of California, Riverside
Riverside, CA
06.2011
Skills
Ample ability to supervise staff and lead teams
Conflict mediation and resolution skills
Strong ability to team build and foster community
Extensive experience working with students in Higher Education settings
Knowledge of Maxient conduct software
Familiarity with Ellucian programs
Adept in Microsoft Office programs (including Excel,Word, Powerpoint etc)
Strong research and analytical skills
Immense experience and comfort with public speaking
honors awards
California Legislature Speaker of the Assembly, Certificate of Recognition - July 2013
University of California, Riverside Magazine feature article - July 2012
University of California, Riverside 'Notable Alumni' honor - July 2012
People Magazine mention, 'Mailbag Section' - June 2012
People Magazine feature article, 'Heroes Among Us' section, June 2012
UCLA Daily Bruin mention, January 2012
University of California, Riverside Highlander Newspaper, front page article feature, November 2010
National Residence Halls Honorary (NRHH) award for 'Exceptional Service and Contributions' - June 2009
NRHH Leadership Award, June 2009
Alpha Phi Omega Award for 'Outstanding Service and Contributions to the Spirit of Volunteerism' - June 2007
references
Paul Raccanello, Vice President of Student Affairs & Dean of Students, Dominican University of California. Current Supervisor, paul.racc@dominican.edu | (415)485-3223
Eugene Shang, Director of Residence Life & Student Conduct, University of La Verne, Former Supervisor, eshang@laverne.edu | (909)448-4052
Ashlee McClelland, Director, Education First (EF) Los Angeles, Education First (EF) Los Angeles, Former Supervisor, ashlee.mcclelland@ef.com | (214)250-7612
Timeline
Director, Housing & Residence Life
Dominican University Of California
05.2018 - Current
Residential Life Coordinator
International House - University of California, Berkeley
06.2016 - 06.2018
Resident Director (Graduate Hall Director)
University of La Verne
07.2015 - 07.2016
Program Coordinator
CSUF Center for Internships and Community Engagement (CICE)
08.2014 - 11.2015
Resident Advisor
Education First Los Angeles
05.2013 - 09.2014
Corps Member
Public Allies
08.2012 - 07.2013
Corps Member
City Year
08.2011 - 06.2012
Master of Science - Higher Education
California State University, Fullerton
Bachelor of Arts - Interdisciplinary Studies (Sociology)