Summary
Overview
Work History
Education
Skills
Timeline
Certifications
Generic

Aaron Cohen

Ocala

Summary

Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.

Overview

1
1
year of professional experience

Work History

Shift Supervisor

Starbucks
03.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.

Shift Leader

Dunkin'/Baskin Robins
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Set up and adjusted machines and equipment to produce pre-determined results.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Communicated with other shift managers to facilitate continuum of customer service.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Was delegated to depositing and counting drawers before and after shifts.
  • Responsible for inventory and ordering the Baskin Robins truck.

Package Handler

FedEx
  • Followed company policies and guidelines for labeling, packaging and shipping products.
  • Received incoming packages and arranged delivery to correct departments and personnel.
  • Moved outgoing products from staging area to loading dock and assisted with loading weight distribution.
  • Utilized proper hand-to-surface methods for all package handling.
  • Participated in safety training programs to reduce workplace injuries.
  • Frequently lifted packages weighing up to 100 lbs.

Warehouse Associate

Chewy
  • Kept shelves, workstations, and pallet areas neat and tidy to maintain a safe work environment.
  • Unloaded materials from trucks using pallet jacks.
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used scanners to track parcel information, condition or receipt.
  • Adhered strictly to company policies regarding quality control measures throughout the shipping process.
  • Packed boxes and stock using organizational guidelines.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.

Education

Diploma - High Honors

Dunnellon High School

Skills

  • Safety Compliance
  • Team Development
  • Inventory Control
  • Relationship Building
  • Cash Handling
  • Handling Customer Complaints
  • Assembly and Production
  • Customer Relations
  • Leadership and Team Building
  • Team leadership
  • Training assistance
  • Staff training and development
  • Positive attitude

Timeline

Shift Supervisor

Starbucks
03.2024 - Current

Shift Leader

Dunkin'/Baskin Robins

Package Handler

FedEx

Warehouse Associate

Chewy

Diploma - High Honors

Dunnellon High School

Certifications

Proficient in Microsoft Word and Excel

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