Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaron Collins

Muscle Shoals,Muscle Shoals

Summary

Dynamic and dedicated Golf Cart Attendant at Cypress Lakes Golf And Tennis, recognized for enhancing customer satisfaction through exceptional service and meticulous cart maintenance. A reliable team player with strong time management skills, I trained staff effectively and contributed to seamless event operations, ensuring a positive experience for all guests.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Golf Cart Attendant

Cypress Lakes Golf And Tennis
08.2018 - Current
  • Assisted guests with golf cart rentals and returns to ensure smooth operations.
  • Maintained cleanliness and organization of golf carts and storage areas for optimal guest experience.
  • Provided excellent customer service by addressing inquiries and assisting with navigation on the course.
  • Monitored cart availability and reported maintenance needs to ensure safety and reliability.
  • Collaborated with staff to streamline cart check-in/check-out processes for improved workflow.
  • Developed familiarity with course layout to provide accurate directions to guests as needed.
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Provided valuable support during tournaments, ensuring smooth operations throughout events.
  • Collaborated with team members to streamline work processes, improving overall productivity levels.
  • Supported clubhouse operations when needed, contributing positively to the overall guest experience.
  • Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
  • Boosted cart longevity through meticulous adherence to scheduled maintenance procedures.
  • Ensured smooth operations at golf course by maintaining cleanliness and orderliness of golf carts.
  • Streamlined cart management, organized carts efficiently for easy access and quick turnaround.
  • Increased operational efficiency, conducted regular battery checks and charging of electric carts.
  • Maintained high standards of cleanliness, regularly sanitized carts in compliance with health guidelines.
  • Supported event organization, coordinated cart availability for tournaments and special events.
  • Improved customer service by providing friendly and helpful assistance to golfers.
  • Boosted player readiness, stocked carts with necessary accessories and information pamphlets.
  • Enhanced golfer satisfaction, meticulously cleaned and prepared golf carts for use.
  • Supported team members in managing peak times, enhancing efficiency and guest satisfaction.
  • Learned proper handling techniques for golf carts, adhering to safety protocols during operation.

Education

Associate of Applied Science - Business Office Management-Computer Technology

Northwest Shoals Community College
Muscle Shoals, AL
05-2027

High School Diploma -

Muscle Shoals High School
Muscle Shoals, AL
05-2020

Skills

  • Team player mentality
  • Member assistance
  • Reliability and punctuality
  • Cart maintenance
  • Patience and empathy
  • Professional appearance
  • Strong work ethic
  • Time management
  • Employee training
  • Positive attitude
  • Reliability
  • Computer literacy

Certification

Short Term Certification in Microsoft Applications

Timeline

Golf Cart Attendant

Cypress Lakes Golf And Tennis
08.2018 - Current

Associate of Applied Science - Business Office Management-Computer Technology

Northwest Shoals Community College

High School Diploma -

Muscle Shoals High School
Aaron Collins