Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Aaron Collins

Muscle Shoals,Muscle Shoals

Summary

Dynamic and dedicated Golf Cart Attendant at Cypress Lakes Golf And Tennis, recognized for enhancing customer satisfaction through exceptional service and meticulous cart maintenance. A reliable team player with strong time management skills, I trained staff effectively and contributed to seamless event operations, ensuring a positive experience for all guests.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Golf Cart Attendant

Cypress Lakes Golf And Tennis
08.2018 - Current
  • Assisted guests with golf cart rentals and returns to ensure smooth operations.
  • Maintained cleanliness and organization of golf carts and storage areas for optimal guest experience.
  • Provided excellent customer service by addressing inquiries and assisting with navigation on the course.
  • Monitored cart availability and reported maintenance needs to ensure safety and reliability.
  • Collaborated with staff to streamline cart check-in/check-out processes for improved workflow.
  • Developed familiarity with course layout to provide accurate directions to guests as needed.
  • Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
  • Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
  • Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
  • Improved customer satisfaction by providing exceptional service and assistance to golfers.
  • Provided valuable support during tournaments, ensuring smooth operations throughout events.
  • Collaborated with team members to streamline work processes, improving overall productivity levels.
  • Supported clubhouse operations when needed, contributing positively to the overall guest experience.
  • Assisted in event setup and breakdown efforts, ensuring seamless transitions between venue functions.
  • Boosted cart longevity through meticulous adherence to scheduled maintenance procedures.
  • Ensured smooth operations at golf course by maintaining cleanliness and orderliness of golf carts.
  • Streamlined cart management, organized carts efficiently for easy access and quick turnaround.
  • Increased operational efficiency, conducted regular battery checks and charging of electric carts.
  • Maintained high standards of cleanliness, regularly sanitized carts in compliance with health guidelines.
  • Supported event organization, coordinated cart availability for tournaments and special events.
  • Improved customer service by providing friendly and helpful assistance to golfers.
  • Boosted player readiness, stocked carts with necessary accessories and information pamphlets.
  • Enhanced golfer satisfaction, meticulously cleaned and prepared golf carts for use.
  • Supported team members in managing peak times, enhancing efficiency and guest satisfaction.
  • Learned proper handling techniques for golf carts, adhering to safety protocols during operation.

Education

Associate of Applied Science - Business Office Management-Computer Technology

Northwest Shoals Community College
Muscle Shoals, AL
05-2027

High School Diploma -

Muscle Shoals High School
Muscle Shoals, AL
05-2020

Skills

  • Team player mentality
  • Member assistance
  • Reliability and punctuality
  • Cart maintenance
  • Patience and empathy
  • Professional appearance
  • Strong work ethic
  • Time management
  • Employee training
  • Positive attitude
  • Reliability
  • Computer literacy

Certification

Short Term Certification in Microsoft Applications

Timeline

Golf Cart Attendant

Cypress Lakes Golf And Tennis
08.2018 - Current

Associate of Applied Science - Business Office Management-Computer Technology

Northwest Shoals Community College

High School Diploma -

Muscle Shoals High School

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Aaron Collins