Aaron Cox
Midlothian,TX
Summary
Organized, hardworking, passionate, dependable and customer service focused leader successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and help the team succeed.
Overview
16
16
years of professional experience
Work History
Location Manager
Higginbotham Brothers
06.2019 - Current
- Controlled location operational expenses and maintained budgets through balance of profit promotion and cost control.
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Promoted brand at events and through ongoing networking efforts.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Developed and maintained knowledgeable and productive team of employees.
- Anticipated, resolved and prevented operating difficulties through successful policies.
Management Trainee
Higginbotham Brothers
12.2018 - 06.2019
- Learned the in's & out's of Higginbotham Brothers, their policies and procedures and how to operate the system they used.
- Worked at multiple locations helping each location prep for annual physical inventory.
- Helped with the conversion of a new store the company purchased.
AR/AP Clerk
Palestine Toyota
03.2018 - 12.2018
- Supported management by processing invoices and documents with consistent on-time delivery.
- Provided financial support to other departments to improve operations.
- Assisted with annual audit, confirming accurate reconciliation of all accounts.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Entered figures using 10-key calculator to compute data quickly.
Assistant Store Manager
McCoy's Building Supply
03.2012 - 09.2017
- Held this role at multiple locations within the company over the course of five years: Lawton, OK, Okmulgee, OK, Paris, TX, Mt. Pleasant, TX, Palestine, TX.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Management Trainee
McCoy's Building Supply
09.2011 - 03.2012
- Completed the three month long training program where every two weeks was classroom learning then two weeks of hands-on learning in the stores.
- Learned the in's & out's of McCoy's management program.
- Worked in various markets alongside the location employees, learning all roles of the store like office administration, payroll and inventory coordinating.
Commercial Sales Support
McCoy's Building Supply
10.2009 - 09.2011
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Coordinated both in store and over phone special orders and deliveries for both our contractors and retail customers.
Yard Crewmember
McCoy's Building Supply
10.2008 - 10.2009
- Operated forklift daily in the use of unloading freight trucks and loading our delivery trucks.
- Loaded customers vehicles/trailers with product purchased from our location.
- Assisted on deliveries.
- Pulled deliveries and staged them for our delivery drivers.
Education
Associate of Arts -
Trinity Valley Community College
Palestine, TX12.2009
High School Diploma -
Slocum High School
Slocum, TX05.2007
Skills
- Organizational Strengths
- Inventory Control Processes
- Team Supervision
- Profit and Loss Management
- Customer Service
- Daily Operations Management
- Staff Development
- Sales
Accomplishments
- Palestine Area Chamber of Commerce Rookie Ambassador of the Year, 2016
- Palestine Area Chamber of Commerce Ambassador of the Quarter for Q1, Q2, Q3, Q4, 2017
- Palestine Area Chamber of Commerce Ambassador of the Year, 2017
- Palestine Area Chamber of Commerce Gold Ambassador, 2017
- Helped Higginbotham Brothers receive Best Hardware Store winner, 2020, finalist, 2021 & 2022, winner, 2023
- Helped Higginbotham Brothers receive Best Building Supply Store finalist, 2020 & 2021
- Helped Higginbotham Brothers receive Best Propane Provider finalist, 2020 & 2021
- Helped Higginbotham Brothers receive Best Local Home Improvement Store winner, 2022 & 2023
- Helped Higginbotham Brothers receive Social Media Super Star Award from Midlothian Chamber of Commerce, 2022
- Ellis County Top 40 under Forty, 2023
- Midlothian Chamber of Commerce Young Professional of the Year, 2024
- USLBM Humanitarian Award, 2024
- LBM Journal 40 Under 40, 2024
Affiliations
- Ambassador, Palestine Area Chamber of Commerce, 2016-2018
- Ambassador, Midlothian Chamber of Commerce, 2020-current
- Secretary of Board of Directors, Midlothian Economic Development Corporation, 2021-current
- Membership Committee, Lumberman's Association of Texas, 2024-current
- Board of Directors, Midlothian ISD Education Foundation, 2024-current
Timeline
Location Manager
Higginbotham Brothers
06.2019 - Current
Management Trainee
Higginbotham Brothers
12.2018 - 06.2019
AR/AP Clerk
Palestine Toyota
03.2018 - 12.2018
Assistant Store Manager
McCoy's Building Supply
03.2012 - 09.2017
Management Trainee
McCoy's Building Supply
09.2011 - 03.2012
Commercial Sales Support
McCoy's Building Supply
10.2009 - 09.2011
Yard Crewmember
McCoy's Building Supply
10.2008 - 10.2009
Associate of Arts -
Trinity Valley Community College
High School Diploma -
Slocum High School
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