Aaron Crawford
Lillington,NC
Summary
Accomplished Senior Information Technician Specialist with a proven track record in the US Army 96 Civil Affairs Battalion, enhancing system integrity and customer satisfaction through expert supply management and technical communication. Demonstrated adaptability by streamlining operations, boosting efficiency by over 30%, and fostering team cohesion. Excelled in problem-solving and organizational skills, ensuring operational excellence.
Overview
9
9
years of professional experience
Work History
Signal TAC Net Specialist
US Army 96 Civil Affairs Battalion
2022.08 - 2022.12
- Followed all company policies and procedures to deliver quality work.
- Evaluated customer needs and feedback to drive product and service improvements.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with customers to deliver timely and cost-effective supply of services and materials.
Senior Information Technician Specialist
US Army 96 Civil Affairs Battalion
2016.08 - 2022.07
- Conducted daily system monitoring, verifying security, integrity and availability of hardware, server resources, applications and key processes.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Answered and triaged requests for assistance in order to provide top-notch support.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
Signal Support Specialist (25U)
US Army 82nd Airborne Division
2013.12 - 2016.07
- Supervised and assisted with battlefield signal support systems and terminal devices.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Maintained networking equipment such as Computers and Tactical Radios to support reliable user connectivity.
- Utilized technical equipment to monitor network status in operational environments.
Education
Welding -
Pitt Community College
Winterville, NCAutobody And Restoration -
Central Carolina Community College
Sanford, NCAutomotive Technology -
Fayetteville Technical Community College
Fayetteville, NCSkills
- Technical communication
- Supply Management
- Task Prioritization
- Team building
- Problem-solving abilities
- Reliability
- Adaptability and Flexibility
- Organizational Skills
Timeline
Signal TAC Net Specialist
US Army 96 Civil Affairs Battalion
2022.08 - 2022.12
Senior Information Technician Specialist
US Army 96 Civil Affairs Battalion
2016.08 - 2022.07
Signal Support Specialist (25U)
US Army 82nd Airborne Division
2013.12 - 2016.07
Welding -
Pitt Community College
Autobody And Restoration -
Central Carolina Community College
Automotive Technology -
Fayetteville Technical Community College
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