Aaron Deleon
Dallas,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Computer Data Entry Operator
Tag Mobile
01.2019 - Current
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Compiled data and reviewed information for accuracy prior to input.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Managed workflow scheduling, data entry and accuracy verification for large data projects.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Customer Service Representative
CVS Healthcare
01.2017 - 01.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
Education
High School Diploma -
Sunset High School
Dallas, TX06.2015
Skills
- Word Processing
- Compiling Statistics
- Data Transcription
- Database Uploading
- Collecting Information
- Advanced Clerical Knowledge
- Calm and Professional Under Pressure
- Microsoft Excel
- Strong Analytical and Problem-Solving Skills
Certification
- MCAS - Microsoft Certified Application Specialist
Languages
Spanish
Native or Bilingual
Timeline
Computer Data Entry Operator
Tag Mobile
01.2019 - Current
Customer Service Representative
CVS Healthcare
01.2017 - 01.2019
High School Diploma -
Sunset High School
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