Aaron Desmarais

Oversaw daily operations across 2,500+ locations, ensuring efficient service and adherence to company standards.

Mentored and developed team members, fostering a performance-oriented and collaborative culture.

Supported hiring, onboarding, and scheduling to maintain optimal staffing and operational consistency.

Maintained warehouse management, inventory control, and strategic supply and demand planning.

Modeled best practices in customer service, resolving issues promptly and upholding high hospitality standards.

Managed and nurtured relationships with over 2,000 clients, ensuring satisfaction and loyalty through exceptional service.

Led cross-functional teams to deliver seamless service and timely project completion in a fast-paced environment.

Analyzed sales and performance data to identify process improvements and support financial targets.

Coordinated scheduling, onboarding, and performance management to maintain operational excellence.

Resolved customer issues promptly, modeling strong hospitality and communication skills.

Led team in vehicle diagnostics and repair, ensuring operational efficiency and quality outcomes.

Spearheaded heavy equipment recovery operations, optimizing resource utilization and minimizing downtime.

Conducted preventive maintenance programs, enhancing fleet readiness and longevity.

Trained personnel in safety compliance and risk assessment, reducing workplace incidents.

Diagnosed hydraulic, electrical, and powertrain systems, rectifying faults swiftly.

Maintained documentation and reporting for continuous improvement and accountability.

Administered fleet maintenance, ensuring constant readiness for deployment.

Managed wrecker and tow systems, including winches, slings, and chains.

Established and enforced clear goals to ensure collaborative teamwork and operational consistency.

Provided ongoing training and development to address team needs and enhance performance.

Maintained operating schedules to ensure effective coverage and mission success.

Led teams in high-pressure environments, prioritizing safety, communication, and conflict resolution.

Oversaw all business operations, including employee management, project planning, and customer relations.

Managed day-to-day activities across multiple sites, ensuring projects were completed on time and within scope.

Coordinated schedules, resources, and subcontractors to maintain operational efficiency and quality.

Ensured compliance with local permitting, safety, and regulatory requirements.

Maintained budgeting, material procurement, and quality control to support consistent, high-quality results.