Aaron Dodds
Beaverton,OR
Summary
Dynamic professional with extensive experience as Owner/Operator at Northvalley Building and Tile, excelling in inventory management and customer relationship management. Proven track record in implementing cost reduction strategies and enhancing operational efficiency. Skilled in staff training and contract negotiation, fostering strong supplier relationships to drive business success.
I have provided excellent customer support in all facets of construction. from new construction, remodels and property maintence. Customer satisfaction and quality work from myself and all my employees has been paramount throught my career.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Northvalley Building and Tile
09.2019 - 10.2025
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Oversaw inventory management, optimizing stock levels and reducing excess materials.
- Implemented cost-saving measures, enhancing profitability through strategic purchasing decisions.
- Trained and mentored staff on product knowledge and customer service best practices.
- Established strong relationships with suppliers, negotiating favorable terms and pricing.
- Coordinated project timelines, ensuring timely completion of installations and renovations.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Negotiated contracts with vendors to secure favorable terms for the business.
CDL Route Driver /Field Operations Supervisor
Waste Management
11.2011 - 09.2019
- Operated commercial vehicles to transport waste materials safely and efficiently.
- Conducted pre-trip inspections to ensure compliance with safety regulations and vehicle readiness.
- Navigated assigned routes using GPS technology to optimize delivery schedules.
- Collaborated with dispatch teams to communicate route updates and address service issues.
- Maintained accurate records of deliveries, including mileage and fuel consumption logs.
- Trained new drivers on safety protocols, operational procedures, and customer service expectations.
- Ensured compliance with all safety regulations for efficient route driving, reducing accidents and incidents.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Science - Buisness Management
Park University
Kansas City, Missouri, MO01-2012
Skills
- Inventory management
- Cost reduction strategies
- Customer relationship management
- Project coordination
- Staff training and development
- Regulatory compliance
- Contract negotiation
- Operational efficiency improvement
- Equipment maintenance training
- Performance monitoring
- Problem resolution techniques
- Team leadership skills
- Customer service excellence
- Hiring
- Sales negotiation
- Personnel management
- Relationship management
- Negotiation
- Strategic planning
- DOT compliance
- Recruiting and hiring
- Risk management
- Cost management
- Materials transport
- Equipment operation
- Vehicle maintenance
- Route management
Timeline
Owner/Operator
Northvalley Building and Tile
09.2019 - 10.2025
CDL Route Driver /Field Operations Supervisor
Waste Management
11.2011 - 09.2019
Bachelor of Science - Buisness Management
Park University