Devoted Manager, and Funeral Director with extensive experience in industry, excellent management organizational skills, and talent for consoling bereaved families.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Manager Richmond Personal Care Center & Crematory
SCI Virginia Funeral Service LLC
07.2018 - 07.2023
Effectively managed Richmond Personal Care Center serving five Funeral Homes (1300 calls annually), and two Crematories (2300 cremations annually).
Manage the daily operations of multiple locations within the Funeral Home Industry.
Accountable for the day-to-day activities ensuring on-time services; exceeding client family expectations.
Resolves moderately complex problems; provides resolution guidance to supervisors.
Manage frontline supervisor's responsibilities, expectations, and all professional duties.
Monitors and achieves annual operational goals and making appropriate sustainable business decisions.
Develops annual business plan.
Maintains building, facilities, and grounds in a clean manicured, and working order budgeting appropriately for repairs including equipment and furniture.
Ensures all safety, quality control, and compliance standards are adhered.
Developed and maintains a strong, trusting, and reliable team.
Embalmer
Woody Funeral Home
07.2007 - 07.2018
Cared for deceased in a respectful manner while performing a variety of tasks which include: verifying identification and embalming authorization; performing restorations; completing removals and transfers; dressing, styling hair and or applying cosmetics, and; any other preparation required for human remains.
Expert in restoration and difficult cases.
Prepared remains for services, viewings and cremations.
Adhered to health and sanitation laws for all embalming processes.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Meticulous attention to detail.
Proven ability to learn quickly and adapt to new situations.
Worked effectively in fast-paced environments.
Funeral Director
Beinhauer Family Funeral Homes
01.2000 - 02.2007
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
Picked up deceased at private homes, hospitals and county morgues.
Performed embalming procedures and updated case study reports.
Education
Bachelor of Science - Psychology
University of Pittsburgh, Pittsburgh, PA
Associate of Funeral Science -
Pittsburgh Institute of Mortuary Science Inc, Pittsburgh, PA
Skills
Committed to exceeding client family expectations
Effective Leader
Technical and skilled embalmer
Process improvements
Team building
Extremely knowledgeable about entire cremation process
Certification
Funeral Service Licensee - Virginia
CANA Certified
Timeline
Manager Richmond Personal Care Center & Crematory - SCI Virginia Funeral Service LLC
07.2018 - 07.2023
Embalmer - Woody Funeral Home
07.2007 - 07.2018
Funeral Director - Beinhauer Family Funeral Homes
01.2000 - 02.2007
University of Pittsburgh - Bachelor of Science, Psychology
Pittsburgh Institute of Mortuary Science Inc - Associate of Funeral Science,
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