Aaron Eom
Fairfax,VA
Summary
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Overview
10
10
years of professional experience
Work History
PSE SALES & SVCS/DISTRIBUTION ASSOCIATE
USPS
06.2024 - Current
- Sort parcels and packages to designated areas
- Distribute primary and one or more secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office, branch or station
- Distribute primary and one or more secondary schemes of outgoing mail for dispatch based on knowledge of current distribution schemes
- Greet and interact with customers, help with products, sales and promotions, and provide good customer experience
- Handle and process customer purchases and returns of products and services
- Prolong standing while interacting with customers
Passenger Service Agent
dnata
Dulles, Virginia
07.2022 - 04.2024
- Verified travel documents, made seat assignments, and issued boarding passes to each passenger for the assigned flight.
- Handled luggage tagging and check-in.
- Answered passengers’ questions and resolved issues both at the main terminal and gate.
- Maintained current knowledge of all flight schedules during designated shift.
- Monitored and announced arrivals and departures of flights.
- Assisted passengers with rebooking for delayed or cancelled flights.
- Worked overtime as needed to ensure smooth operations.
Volunteer
Habitat for Humanity
Chantilly, Virginia
01.2022 - 01.2022
- Assembled and inspected merchandise for quality control at a thrift store and addressed merchandise defects.
- Cleaned and organized the store including moving excessive merchandise to storage.
- Responded promptly to customer requests and questions.
- Followed all policies and procedures for sales and the safe handling and display of merchandise.
Camp Counselor
McLean Bible Church
McLean, Virginia
06.2015 - 08.2015
- Discussed camper participation of kids with disabilities and concerns with parents and other camp staff members.
- Supervised campers and ensured their safety, development, growth, skill achievement, and general well-being.
Education
Bachelor of Applied Science - Cloud Computing
George Mason University
Fairfax, VA05.2023
Advanced Standard Diploma -
Oakton High School
Oakton, VA06.2017
Skills
- Customer service
- Quality control
- Record keeping
- Team collaboration
- Attention to detail
- Shipping and receiving
- Fast learner
- Organizational skills
- Continuous learner
- Quick learner traits
- Adaptability to learners
- Fastener knowledge
- Fast typing
- Sales processing
- Leadership skills
- Crew leadership
- Time management
- Communication skills
- Problem solving
- Customer engagement
Languages
English
Native/ Bilingual
French
Professional
Spanish
Native/ Bilingual
Accomplishments
- Proficient with Microsoft Office: Excel, PowerPoint, Word
- Proficient with Google: Docs, Slides, Sheets
Affiliations
- Exercising, hiking, pickleball
Timeline
PSE SALES & SVCS/DISTRIBUTION ASSOCIATE
USPS
06.2024 - Current
Passenger Service Agent
dnata
07.2022 - 04.2024
Volunteer
Habitat for Humanity
01.2022 - 01.2022
Camp Counselor
McLean Bible Church
06.2015 - 08.2015
Bachelor of Applied Science - Cloud Computing
George Mason University
Advanced Standard Diploma -
Oakton High School
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