Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Aaron Erickson

Los Angeles,CA

Summary

Aaron is a motivated individual with experience in pet nutrition, retail consultation, customer service and sales. Skilled in building customer relationships and understanding customer needs, Aaron utilizes strong communication and interpersonal skills for providing superior customer service.


Friendly and enthusiastic, always able to keep guest and team morale high. Highly successful at upselling and promoting new products.


Accomplished Retail Sales Consultant possessing exceptional customer service skills to close the sale.

Innovative and experienced Pet Nutritionist with expertise in conducting nutrition assessments and evaluating lifestyle factors. Research and gather information on fur baby such as physical fitness, stress levels, medical diagnoses and medication usage. Able to offer effective specific diet and lifestyle changes appropriate for each pet to maximize transformations and positive outcomes.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Certified Nutrition Consultant

Just Food For Dogs
01.2022 - 03.2024
  • Trained associates on over 30 product specifications, merchandising, counter organization and retail sales.
  • Improved clients'' overall health by providing personalized nutritional guidance and meal planning over a 14 day course.
  • Developed tailored nutrition plans for weight loss, resulting in healthier lifestyles and increased client satisfaction.
  • Enhanced client understanding of food labels and ingredients, empowering them to make informed dietary decisions.
  • Conducted comprehensive assessments of clients'' nutritional needs and preferences, formulating effective strategies to address individual goals.
  • Educated clients on the importance of a balanced diet, emphasizing the role of macronutrients and micronutrients in overall wellness.

Bartender

Sunset Rooftop Lounge
09.2021 - 12.2021
  • Bartender at busy hookah lounge on Sunset Blvd
  • Job responsibilities include: Making Drinks, Restocking inventory, Taking Inventory, Opening/Closing bar area, Using POS system to place guest food/drink orders
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Whitecap Mountains Resort
02.2021 - 07.2021
  • Bartender, Server, Closing, Opening, Bar Management
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Sales Associate

Sweetgreen
12.2020 - 02.2021
  • Carried out custom food orders OLO orders, Closing restaurant, cleaning, sanitizing, Operated register, POS system
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Front of House Team Member

Chick-fil-A
08.2019 - 02.2020
  • Front of House, Guest Service, Cashier, Drive-Thru, Patio Maintenance
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.

Cook/Server/Dishwasher

Chartwells
08.2018 - 10.2018
  • Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations
  • Established relationships with all stakeholders, including management, local leaders and community members through active listening and positive engagement
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Adhered to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents.

Server/Cook

University of Oklahoma
02.2018 - 05.2018
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details.

Front End Associate

Walmart
05.2016 - 07.2017
  • Established relationships with all stakeholders, including management, local leaders and community members through active listening and positive engagement
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Adhered to all safety procedures and protocols when using equipment and moving hazardous chemicals to prevent mishaps and accidents
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.

Education

Associate's degree - Acting

American Musical and Dramatic Academy
Los Angeles, CA
05.2020

Skills

  • Time management
  • Upselling
  • Heavy Lifting
  • Guest Services
  • Restaurant Experience
  • Host/Hostess
  • Retail Sales
  • Serving Experience
  • E-Commerce (1 year)
  • POS
  • Food Service
  • Kitchen Experience

Certification

  • Food Handler, 03/2017, 03/2020, Food Handler's Permit
  • Oklahoma Customer Focus & Orientation, Highly Proficient

Assessments

  • Memorization, Expert, 11/2020, Committing product or merchandise information to memory and recalling it at a later time
  • Work Style: Reliability, Highly Proficient, 11/2020, Tendency to be dependable and come to work
  • Customer Focus & Orientation, Highly Proficient, 07/2019, Responding to customer situations with sensitivity.

Timeline

Certified Nutrition Consultant

Just Food For Dogs
01.2022 - 03.2024

Bartender

Sunset Rooftop Lounge
09.2021 - 12.2021

Bartender

Whitecap Mountains Resort
02.2021 - 07.2021

Sales Associate

Sweetgreen
12.2020 - 02.2021

Front of House Team Member

Chick-fil-A
08.2019 - 02.2020

Cook/Server/Dishwasher

Chartwells
08.2018 - 10.2018

Server/Cook

University of Oklahoma
02.2018 - 05.2018

Front End Associate

Walmart
05.2016 - 07.2017

Associate's degree - Acting

American Musical and Dramatic Academy
Aaron Erickson