Reliable professional in logistics and materials handling, known for high productivity levels and efficient task completion. Possess specialized skills in inventory management, safe lifting techniques, and equipment operation. Excel in time management, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Package Handler
Federal Express Ground
Pflugerville, Texas
09.2024 - Current
Loaded and unloaded delivery vehicles efficiently, ensuring timely distribution of packages.
Collaborated with other movers when loading large equipment to prevent potential accidents.
Reported any lost or damaged items to supervisors immediately upon discovery.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Labeled parcels accurately according to company guidelines.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Shift Leader
Whatabuger
Austin, TX, TX
04.2025 - 03.2026
Supervised team during peak service hours to ensure efficient operations.
Trained new staff on food preparation and customer service standards.
Managed inventory levels and conducted daily stock checks to ensure availability.
Cook
Panda Express Restaurant Group
Georgetown, Texas
08.2023 - 04.2024
Managed portion control using correct utensils during preparation and plating.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Supervised and trained kitchen staff on proper preparation techniques.
Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Took inventory counts before and after shifts to complete food inventory or storage sheets.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Checked quality of food products to meet high standards.
Adhered to food safety standards when storing and preparing foods.
Received and stored food and supplies.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Set up work stations prior to opening to minimize prep time.
Distributed food to service staff for prompt delivery to customers.
Provided guidance to junior cooks regarding food preparation methods and techniques.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Adhered to regulatory standards regarding safe and sanitary food prep.
Shift Leader
Panda Express Restaurant Group
Cedar Park, Texas
04.2021 - 04.2023
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Resolved customer complaints promptly to maintain a high level of satisfaction.
Fostered a team-oriented environment to increase morale and productivity.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Trained new employees on company policies, operational procedures, and customer service standards.
Maintained positive working relationship with fellow staff and management.
Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Assisted in training new employees on shift operations.
Monitored employee performance to ensure compliance with company policies and procedures.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
Team Member
KFC Restaurant
Austin, Texas
06.2017 - 05.2020
Greeted customers upon entering the store with friendly demeanor.
Collaborated with team members to achieve daily goals.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.