Im a Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the data center tech role
Overview
5
5
years of professional experience
Work History
Microsoft Technician
Microsoft
06.2024 - 08.2025
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Breakfix
Microsoft-ZT break fix
01.2024 - 05.2024
Trouble shoot servers
Updating servers
Changing hardware
Follow Microsoft protocol
Inventory rma
Decoms
Microsoft
10.2023 - 11.2023
Resolved issues and escalated problems with knowledgeable support and quality service.
Planned and implemented upgrades to system hardware and software.
Implemented best practices to protect data and assets.
Collaborated with team to analyze system solutions based on client requirements.
Directed software design and development to meet client needs for functionality and performance.
Collaborated with team to determine application requirement specifications.
Removed old chassis and installing new 400G chassis Installing molex devices and corp. net, devices to server racks
- A-100 (High Performance Computing Cluster
Microsoft
10.2023 - 10.2023
Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
Used metrics to monitor application and infrastructure performance.
Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
Understood client needs and objectives by conducting proactive customer and data analysis.
Deployed high performance cables
400g Chassis Upgrade
Microsoft
03.2023 - 10.2023
Taking apart old server chassis
Installing new 400 gig chassis
Pre labeling optic cables
Microsoft - Materials Handler
04.2021 - 07.2022
. performed hac deployments to designated locations .Installed side panels .labeled optics cables .operated Microsoft vehicles
Operated pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Microsoft - Sanitation lead
06.2020 - 11.2021
Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
Maintained quality and service standards to support operational goals
Provided efficient and courteous service to at all times
Defined problems, collected data, established facts and validated conclusions
Performed general maintenance and repair.
Supervised and directed daily work of team of Number sanitation personnel.
Delegated assignments and verified work quality and completion according to facility and regulatory standards.
Supervised supplies in inventory and submitted reorder requests