Experienced E-commerce Analyst and Digital Product/Data Manager with 14+ combined years of experience across the outdoor and athletic industries at Columbia Sportswear and Nike. Proven ability to optimize digital experiences, lead cross-functional initiatives, and leverage data to drive growth and operational efficiency. Certified Scrum Master and Product Owner with strong skills in analytics, driving products from idea to launch, and site performance optimization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
E-commerce Digital Product Analyst
Columbia Sportswear Company
05.2022 - 06.2025
Manage and troubleshoot the Cart & Checkout experience across 32 total websites- NA and EU- for Columbia, MHW, Sorel and prAna
Collaborated with cross-functional teams- Dev, QA, UX, business stakeholders, and other Ecom tracks- to enhance product development processes and improve efficiency
Analyzed product performance metrics and business requirements to identify trends and inform strategic decision-making.
Prioritize product features and capabilities into a quarterly roadmap for Cart & Checkout that is aligned to the company’s overall objectives and goals
Manage and prioritize a large backlog of JIRA tickets for the Checkout team, making sure we are always focused on our most critical work
Partner with Analytics for A/B tests to validate our hypotheses on feature enhancements, including estimations of their value and impact
Coordinate cross functional feature projects E2E, ensuring all necessary teams/partners stay connected and informed on progress and needs
Perform competitive analysis and market research around key site features, and evaluate how they can potentially best show up on our sites
Present analytics and data points back to our business stakeholders around how our features are performing in Cart/Checkout post launch
Led the launch and activation of Klarna payment method across EU channels, generating $600K+ in incremental sales in just 2 months
Engage weekly with Voice of Consumer team to review common friction points from customer post order surveys, and identify opportunities for improvement within Cart & Checkout
Triage active production support bugs as they get reported, ensuring all necessary requirements to reproduce are documented, before escalating to our engineering team to prioritize and fix
Product Information Analyst
Nike Digital Product Creation Tee COE
03.2019 - 11.2021
Responsible for all data management within our NBA, GLEAGUE, WNBA, NCAA, and Global Football Licensed T-shirt offerings
Managed high visibility data that directly informed our current, and future state decision making around our seasonal Line Plans
Partnered closely with Product Creation, Development, Licensing, Merchandising, and Operations teams to deliver all the required data
Performed bi-weekly sell-through analysis to guide future product line decisions, optimizing customer satisfaction and profitability
Personally accountable for Line Planning, Color, and Adopting all Licensed Tees, where organization and attention to detail is critical
In depth knowledge of the complete E2E product creation process, including brief, line planning, design review, adoption, and calendars
Led onboarding of new product management tools, training 40+ team members and streamlining product lifecycle management
Utilized JBA (ERP) to create special REAQT tee styles, designed to get into the market quickly and celebrate significant sport moments
Required to keep all product information data up to date and accurate, immediately following any updates/changes made in develop process
Led our Athletic Sizing Team, alongside Sports Marketing, to drive efficiencies with how we offer, execute and track extended size requests
Helped streamline the Robotic Process Automation (RPA) templates, cutting data entry time in half, and giving teammates hours back
Organized large amounts of data across multiple sources in order to deliver simplified reporting to Sr Leadership around style/SKU counts
Senior Marketplace Operations Analyst
Nike NA Marketplace Operations
03.2017 - 02.2019
Partnered with 5 Sales Reps to manage the NBA/NFL East Team Shops, as well as 100+ Territory accounts, for their apparel ordering
Managed $300M order book from HO17-HO18 for our NBA and NFL Team Shops in the East region
Assisted in testing a brand new NBA Replen ordering model for select high demand products, ensuring seamless account order placement
Developed strong working relationships with NBA/NFL Team Shop partners by keeping them informed of key dates and deliverables
Analyzed weekly Tracking Report’s to spot trends, escalate issues, and pro-actively problem solve to get ahead of account questions
Required to be flexible to new and changing deadlines on short notice, as well as prioritizing conflicting demands between leagues
Worked with many cross functional partners including Sales, Demand Planning, Operations, DC Ops, Credit, and Launch
Served as the Licensed Launch Lead by attending critical Launch meetings and pitching back key dates and deliverables to our team
Licensed Approvals Associate
Nike Licensing Dept
07.2018 - 09.2018
Worked cross functionally with Image Artists and Content Team to ensure a seamless approval process between Nike and schools/teams
Submitted artwork for Nike Licensed products to NCAA schools for approval to initiate the production process
Collaborated with internal/external partners within Licensing, requiring critical attention to detail on NCAA graphics, logos, colors, fonts
Soccer Specialty Account Service Rep
Nike NA Customer Service
01.2017 - 03.2017
Partnered with 3 Regional Sales Reps to service 70+ Soccer Specialty accounts across North America for footwear, apparel, and equipment
Delivered weekly tracking and ad hoc reporting for the Sales Team, as well as quarterly Booking Reports to recap dollars/orders placed
Served as direct point of contact for all account related questions around product delivery and elevating ETA concerns with our DC Team
Responsible for troubleshooting ~100 calls/week, often for mis-ships, during Nike’s DC consolidation from three facilities, down to one
Sales Floor Athlete/Point of Sale Analyst
Nike Company Store
03.2011 - 01.2015
Engaged with customers to understand the types of products they are looking for, and make suggestions based on that feedback
Responsible for all Equipment transfers from the Company Store to Nike retail, factory and clearance stores nationwide
Analyzed Point of Sale (POS) reporting in order to identify product sell through velocity, inventory levels, and refill needs on sales floor
Education
Exercise Science & Sports Management
Western Oregon University
Monmouth, OR
03.2010
Skills
Microsoft Office- OneNote, PowerPoint, Word, Advanced Excel- VLookups, Pivots, Formulas
Data Management Systems- MMX, SAP (ERP), JBA (ERP), Cognos, PSTLator, and Informatica (ETL)