Enthusiastic, high-energy, and self-motivated individual with a relentless drive to advance career and expand professional expertise. Committed to leveraging own experience to positively impact others, while continuously seeking opportunities for personal growth. Eager to embrace new challenges and contribute to a dynamic work environment that values innovation and collaboration.
Overview
4
4
years of professional experience
Work History
Senior Account Manager, Key Accounts
Kaseya
05.2022 - Current
Built relationships with over 150 Managed Service Providers across North America, increasing the ARR of my book of business by a minimum of 40% quarter over quarter
Gained experience in client facing interactions, how to carry out a sales cycle, and learned the complexities of over 60 SaaS solutions ranging from all sorts of security products to backup and networking gear
Efficiently and effectively led a team of 7 people, and pushed each one to crush their individual goals
Learned the psychology of sales and how to provide true value to clients, which I can apply in all future endeavors
Translated marketing emails from English to Spanish for my business unit, and helped in conversations with Spanish speaking clients under other Account Managers' supervision
Landed myself in the President's Club by my second quarter, bringing my hard work and dedication to persevere to fruition. Have continued to earn my spot in every President's Club since.
Sold $1M in ARR over first full year. Went on to sell $3M in second full year. Now aiming at $5M ARR in 3rd year. Have not missed a President's Club since starting my career at Kaseya.
Residential Real Estate Sales Development Representative
Urban Nooks Team with Keller Williams at the Parks
08.2021 - 12.2021
Learned how to take control of conversations, speak with prospects appropriately, and secure appointments
Built relationships with local vendors of different professions and created new, more efficient methods for performing routine tasks
Met prospects' wants and needs by showing properties that I felt best fit their interests
Exceeded monthly quota in calls made daily, resulting in over $850,000 in transactions
Mastered cold-calling scripts, how to handle objections, and how to set the appointment, leading to an additional 2-4 transactions per month
Translated pitches and drip campaigns from English to Spanish, helping the team gain a new client base, and securing over $175,000 from Spanish-speaking clients
Education
Bachelor of Science - Business Administration, Real Estate
University of Central Florida
12.2021
Skills
Expertise in Microsoft Office, Certified in Microsoft Excel
Skilled in Adapting to Various CRMs
Proficient in Salesforce
Fluent in English and Spanish
Partnership development
Revenue generation and Account growth
Accomplishments
Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period. Initiated two key partnerships which resulted in 120% revenue growth for my individual book of business.
MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly reviews and company analyses.
Achieved 20% more profit for my clients by introducing appropriate solutions to minimize downtime and increase revenue tasks.
Achieved 50% BoB growth YoY through truly understanding my clients' pain points and effectively suggesting solutions.
Supervised team of 8 staff members as Team Lead.
Achieved 4 promotions in 3 years, achieving and surpassing goals set for me by upper management.
Timeline
Senior Account Manager, Key Accounts
Kaseya
05.2022 - Current
Residential Real Estate Sales Development Representative
Urban Nooks Team with Keller Williams at the Parks
08.2021 - 12.2021
Bachelor of Science - Business Administration, Real Estate
University of Central Florida
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