Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Lead
Mason's Famous Lobster Rolls
Arlington, VA
02.2023 - Current
Enforced company policies and regulations with employees.
Kept employees operating productively and working on task to meet business and customer needs.
Trained and mentored new employees to maximize team performance.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Trained new employees and delegated daily tasks and responsibilities.
Manager
Cheesetique
Arlington , United States
02.2022 - 01.2023
Developed and maintained relationships with customers and suppliers through account development.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Maximized performance by monitoring daily activities and mentoring team members.
Maintained professional, organized, and safe environment for employees and patrons.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Managed and motivated employees to be productive and engaged in work.
Controlled costs to keep business operating within budget and increase profits.
Bartender
Decades
DuPont , DC
10.2019 - 01.2020
Obtained cash bank and stocked service bar to prepare for operation.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Crafted special drink and cocktail menu items for seasonal offerings.
Recruited and trained new bartenders and barbacks to help maintain talented team.
Kept bar presentable and well-stocked to meet customer needs.
Education
Associate of Arts -
The Art Institution of Washington
Arlington
10.2013
High School Diploma -
Woodbridge High School
Woodbridge, VA
06.2011
Skills
Scheduling
Food Preparation
Inventory Control
Sales
Budgeting
Bookkeeping
Guest Services
Cash Handling
Staff Management
Employee Training
Vendor Relations
Cash Management
Point of Sale Systems
Food Safety
Certification
ServSafe Food Protection Manager Certification Training - 8/22/2022 - 8/11/2027