Summary
Overview
Work History
Education
Skills
Awards
Involvement And Leadership
Timeline
Generic

Aaron Flaven

Brockton,MA

Summary

Dynamic professional with a proven track record at Gillette Stadium, excelling in customer service and traffic management during high-pressure events. Skilled in Microsoft Office Suite and assembly tools, I effectively resolved conflicts and ensured compliance, demonstrating strong leadership and attention to detail while enhancing guest experiences.

Overview

4
4
years of professional experience

Work History

Parking Attendant

Gillette Stadium
Foxborough, MA
05.2024 - Current
  • Delivered exceptional customer service by directing guests efficiently, answering inquiries, and maintaining a positive and helpful attitude during high-volume events.
  • Demonstrated leadership by taking initiative to manage traffic flow, assist coworkers, and resolve conflicts or confusion among guests without direct supervision.
  • Adapted quickly to chaotic and fast-paced environments, ensuring smooth parking operations despite frequent changes, tight timelines, and high-pressure situations.
  • Developed strong attention to detail by verifying parking credentials, monitoring lot capacity, and ensuring compliance with stadium regulations and safety procedures.

Office Assistant

University of Massachusetts Dartmouth
Dartmouth, MA
10.2022 - 05.2025
  • Greeted and helped students and staff, consistently providing efficient and friendly service.
  • Took part in Unity House events, showing up to support the team in making each event run smoothly.
  • Handled phone calls, emails, and walk-in questions, helping people get the right information or connect with the right person.
  • Kept items organized around the office by managing supplies, setting up for meetings, and making sure everything was ready for the day.

Coach/Camp Counselor

University of Massachusetts Dartmouth
Dartmouth, MA
07.2023 - 08.2023
  • Taught youth new skills through fun drills and activity stations, making sure everyone stayed engaged and learned something new each day.
  • Coached teams of 6-7 campers, helping them build confidence, work together, and enjoy friendly competition.
  • Created a positive, safe environment where campers felt comfortable participating, trying new things, and making friends.
  • Managed group behavior and kept activities on track, stepping in when needed to redirect energy and keep things running smoothly.

Assembler

National Assemblers
Brockton, MA
07.2021 - 08.2021
  • Constructed bikes, furniture, and other products quickly and accurately, making sure everything was built to last and ready for customer use.
  • Provided friendly, helpful service while working directly with customers, answering questions, and making sure they were happy with the finished product.
  • Worked closely with a team to stay on task, follow instructions, and double-check every detail to get the job done right the first time.
  • Stayed focused in a fast-paced environment, meeting deadlines while keeping safety, quality, and customer satisfaction a top priority.

Unloader

S&R Unloading
Taunton, MA
05.2021 - 07.2021
  • Worked as part of a team to unload trucks efficiently, making sure items were moved safely and in the right order.
  • Completed tasks quickly and stayed on schedule, even during high-volume shifts with tight deadlines.
  • Operated heavy machinery like pallet jacks and forklifts to move large items safely and correctly.
  • Followed safety guidelines closely to prevent injury and damage, keeping the work environment organized and accident-free.

Education

Bachelor of Science - Health and Society

University of Massachusetts Dartmouth
Dartmouth, MA
09.2027

Skills

  • Microsoft Office Suite
  • Google Workspace
  • Office equipment handling
  • Customer Service Systems
  • Assembly tools and equipment
  • Basic Facilities & Logistics

Awards

  • Risk Taker Award, Track and Field, Southeastern Regional Vocational Technical High School, 06/01/21
  • Awarded for demonstrating courage and determination by consistently stepping outside comfort zones during practices and competitions.
  • Recognized for taking initiative in challenging events, pushing personal limits, and showing resilience under pressure.
  • Awarded for demonstrating courage and determination by consistently stepping outside comfort zones during practices and competitions., Recognized for taking initiative in challenging events, pushing personal limits, and showing resilience under pressure.
  • MAC Championship Winner, Basketball, Southeastern Regional Vocational Technical High School, 02/01/20, Contributed to team's first-place finish in the Mayflower Athletic Conference (MAC)., Contributed to team's first-place finish in the Mayflower Athletic Conference (MAC).
  • Most Improved Player, Basketball, Southeastern Regional Vocational Technical High School, 05/01/20, Awarded for outstanding growth in skill, performance, and leadership over the course of the season., Awarded for outstanding growth in skill, performance, and leadership over the course of the season.
  • Best of New England Champion, AAU Basketball, The BASE, 05/01/21, Helped lead AAU team to victory in the Best of New England tournament, showcasing competitive excellence and teamwork against top regional talent., Helped lead AAU team to victory in the Best of New England tournament, showcasing competitive excellence and teamwork against top regional talent.

Involvement And Leadership

  • Community Service, Bible Baptist Church, Hanson, MA, 12/01/24, Present, Participated in weekly events, meetings, and retreats for the youth Ministry group., Provided prayer and religious support for patients as a part of my church's outreach Ministry.
  • Summer Coaching Assistant, UMass Dartmouth Basketball Camp, Dartmouth, MA, 07/01/23, 08/31/23, Coached youth athletes in basketball fundamentals, teamwork, and game strategy., Supervised drills and workouts to enhance individual and team performance., Promoted a positive, disciplined, and inclusive athletic environment.
  • Youth Strength & Basketball Coach, Summer Program, Southeastern Regional Vocational Technical High School, MA, 06/01/22, 08/31/22, Led strength and conditioning sessions in the weight room for middle and high school students., Coached basketball skills, focusing on fundamentals, sportsmanship, and motivation., Mentored young athletes to improve fitness, discipline, and confidence.

Timeline

Parking Attendant

Gillette Stadium
05.2024 - Current

Coach/Camp Counselor

University of Massachusetts Dartmouth
07.2023 - 08.2023

Office Assistant

University of Massachusetts Dartmouth
10.2022 - 05.2025

Assembler

National Assemblers
07.2021 - 08.2021

Unloader

S&R Unloading
05.2021 - 07.2021

Bachelor of Science - Health and Society

University of Massachusetts Dartmouth

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