Aaron Fletcher

▪ Responsible for office budget & payroll through Dayforce.

▪ Managed scheduling and finance for clients through Salesforce.

▪ Drove successful implementation of technical solutions for administrative budget.

Office Manager’s Assistant | Apr. 2020 - Apr 2023

▪ Leveraged Salesforce to manage clients’ accounts where necessary, as well as assisting the office manager.

▪ Created an environment for clients which was instructionally consistent throughout the program.

Tutor | Feb. 2020 - Apr. 2020

▪ Instructed young students in accordance with program curricula and showed successful progress with nearly all my clients.

▪ Supervised/managed inventory processes and procedures.

▪ Trained and mentored new hires.

• Responsible for leading team to meet sales quota.
• Prepared weekly employee work schedules to meet operational needs.
• Entered and updated sensitive customer information during check-ins.
• Trained new staff on correct procedures, compliance requirements, and performance strategies.

• Tested and implemented new technology-based projects, reported on successes and failures to upper management.
• Delivered assistance and support for team-based IT projects.
• Provided technical and networking support for executive staff.
• Supported IT department in handling technology rollout and maintenance. Trained staff for technological tools and data entry programs.
• Delivered on-site IT and AV technical support for machining staff; provided crucial maintenance for machining equipment.
• Responsible for usage and implementation of audiovisual equipment.
• Provided inventory management for critical components.
• Played key role in creation of products for consumer.