Experienced medical care specialist with over 15 years of experience in health care field. Excellent reputation for resolving problems and improving clients quality of life. Previous experience in various healthcare settings, including hospital and medical office.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Appointment Scheduler
Head & Neck Associates Of Orange County
Mission Viejo, CA
11.2017 - 11.2021
First point of contact for patients, direct calls to proper parties, collect patient demographics and input them into the EMR.
Schedule appointments, collect insurance information and authorizations.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Memory Care Coordinator
Heritage Pointe Senior Living
Mission Viejo, CA
11.2015 - 10.2017
Manage memory care unit, administrator medications, communicate with doctors and nurses regarding patient care.
Supervise and schedule employees, coordinate activities and outing.
I was awarded Employee of the Quarter and nominated for Employee of the year.
Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
Education
Associate - Biology & General Studies
Metropolitan Community College
Omaha, NE
06.2012
Skills
Written and verbal communication
Analytical and Critical Thinking
Decision Making
Skilled at Home Health Services
Medical equipment knowledge
CPR Certification
Certification
Nebraska Certified Nursing Assistant
December 2008 to January 2019
Medication Aide
September 2009 to January 2016
Additional Information
Authorized to work in the US for any employer
Languages
Spanish
Elementary
Timeline
Medical Appointment Scheduler
Head & Neck Associates Of Orange County
11.2017 - 11.2021
Memory Care Coordinator
Heritage Pointe Senior Living
11.2015 - 10.2017
Associate - Biology & General Studies
Metropolitan Community College
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