Aaron Frain
Ashtabula,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Sales Floor Associate, Electronics
Walmart
08.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
- Communication with customers professionally and proactively to provide product information and advice.
- Processed payments and provided receipts to establish proof of transaction.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Prioritized helping customers over completing other routine tasks in store.
Pizza Delivery Driver
Dominos's Pizza
06.2019 - 08.2020
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Delivered orders to customers to drive full satisfaction.
- Assisted with sorting and organizing stockroom items.
Direct Sales Representative
Spectrum
01.2019 - 04.2019
- Inquired about current service levels and offered upgrades.
- Managed all field sales and service promotions for Home phone, cable, and Internet business.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
- Built diverse and consistent sales portfolio.
- Kept detailed records of daily activities through online customer database.
- Developed, maintained and utilized diverse client base.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Cashier/Sales Associate
Walmart
08.2012 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
Education
Bachelor of Science - Accounting
DeVry University
Villa Park, IL05.2026
Skills
- POS System Operation
- Loss Prevention
- Electronics Brands
- Proficient in Android for Cell phones
- Interpersonal and Written Communication
- Product Recommendations
- Customer Service
- Sales Assistance
- Product Knowledge
- Retail Merchandising
- Adaptable and Flexible
- Team Cooperation
Additional Information
Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows XP, Windows 7, Windows 8, Windows 10, and Windows 11.
Timeline
Sales Floor Associate, Electronics
Walmart
08.2020 - Current
Pizza Delivery Driver
Dominos's Pizza
06.2019 - 08.2020
Direct Sales Representative
Spectrum
01.2019 - 04.2019
Cashier/Sales Associate
Walmart
08.2012 - 11.2018
Bachelor of Science - Accounting
DeVry University