- Creative Mid Software Engineer offering 4+ years of experience. Enthusiastic about developing forward-thinking solutions to tomorrow's productivity problems. Resourceful and adaptable approach to challenges.
- Talented Software Development leader experienced in producing and updating API's and other OS systems. Optimized structures and processes to accomplish customer targets and promote company loyalty. Expert in diverse programming languages.
- To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Aaron Frazier JR
North Las Vegas,NV
Languages
Chinese (Mandarin)
Elementary
Spanish
Limited Working
Summary
Overview
4
years of professional experience
Work History
SDLA Couriers Service Inc/Amazon CourierNORTH LAS VEGAS, NV
Sr Software Engineer
04.2021 - Current
Job overview
- Worked closely with other business analysts, development teams, and infrastructure specialists to deliver high-availability solutions for mission-critical applications.
- Created procedures for system monitoring, recovery, backup, and optimization.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Led software development initiative as subject matter expert and primary point-of-contact for project management staff.
- Discussed project progress with customers, collected feedback on different stages, and directly addressed concerns.
- Improved system performance by making proactive adjustments and resolving bugs.
- Updated diagnostic plans and coding to address unforeseen issues and maintain prescribed development timeframes.
- Collaborated with domain experts to understand and characterize products and identify problematic issues.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Developed specialized software for customers within various entities, applying necessary regulatory and legal requirements.
Fedex Ground HENDERSON , NV, Nevada (NV)
Assistant IT Administrator
04.2019 - 04.2021
Job overview
- Generated reports detailing findings and recommendations
- Coached staff on daily performance and conducted evaluations to constructively address concerns
- Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types, producing Delivers for FedEx ground
- Directed budgeting studies on current and proposed IT spending plans, determining maximally impactful business enhancements and minimizing wasteful spending
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations
AmazonNORTH LAS VEGAS, NV
IT Support Specialist
08.2017 - 04.2019
Job overview
- Offered new customers training to reduce frustration and improve customer satisfaction.
- Created help desk tickets, troubleshot, and resolved desktop issues.
- Developed and tested new product offerings prior to release to assist the development team in bug identification.
- Provided Tier 1 IT support to non-technical internal users through desk-side support services.
- Responded to faults in both LAN and WAN networks to rapidly restore connectivity and prevent unnecessary downtimes.
- Answered questions and provided information to customers about new software or hardware.
- Developed and tested new product offerings prior to release to assist thedevelopment team in bug identification
Education
WGU North Salt Lake, UT
Bachelor of Science from Software Development
09.2021 - Current
University Overview
- Introduction to IT – C182
- Critical Thinking and Logic – C168
- Fundamentals of Information Security – C836
Legacy High SchoolNorth Las Vegas, NV
High School Diploma
06.2014
University Overview
- Awarded [Student of the month ]
- Elected VP of [Distract 7]
- Member of [Student of battries included]
Skills
- Web-based software engineering
- Engineering software expertise
- ESRI ArcGIS Software
- Engineering recommendations
- Software requirement analysis
- E20-II HAP software platform
- Product engineering
- Expert in [HTML, CSS, JS, PHP, WordPress, and Pyhon ]
- Photo editing software
- Knowledgebase software
- Call management software
- Engineering/project management experience
- Software system design
- Engineering design development
- Software system development
Accomplishments
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 120 staff members.
- Resolved product issue through consumer testing.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Timeline
WGU
Bachelor of Science from Software Development
09.2021 - Current
Sr Software Engineer
SDLA Couriers Service Inc/Amazon Courier
04.2021 - Current
Assistant IT Administrator
Fedex Ground
04.2019 - 04.2021
IT Support Specialist
Amazon
08.2017 - 04.2019
Legacy High School
High School Diploma
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