QGenda
Aaron Frey
Portland,OR
Summary
Professional with extensive experience in database management and customer support, notably at OHSU - Pediatrics. Excelled in programming scheduling software, enhancing provider efficiency by automating schedules, and maintaining high levels of administrative support. Demonstrated ability to manage critical operations and improve customer relations, showcasing strong organizational and interpersonal skills.
Overview
27
27
years of professional experience
Work History
Program Technician 1
OHSU - Pediatrics
12.2013 - Current
- Managed scheduling database for all the pediatric providers.
- Programmed scheduling software to generate automated schedules for providers.
- Produced regular reports detailing stats and shifts in alignment with providers' cFTE.
- Tracked and recorded provider leave into Kronos.
- Entered and updated provider call information into Smart Web.
Administrator Coordinator
OHSU - Pediatrics
12.2011 - 12.2013
- Updated scheduling database for pediatric providers.
- Entered and maintained providers' call schedules in Smart Web.
- Provided administrative duties while other ACs went on leave.
Office Manager
HCG Wellness
03.2010 - 11.2011
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Conference Room Coordinator
Cisco Systems
09.2005 - 10.2008
- Facilitated communication between teams handling catering, audio visual and room setup.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
Administrator Coordinator
Sachs Insights
08.1997 - 08.2005
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
Education
High School Diploma -
University of Southern Maine
Portland, ME06.1989
Skills
- Database Maintenance
- Database Management
- Customer Support
- Report Generation
Software
Lightning Bolt
Excel
Word
Timeline
Program Technician 1
OHSU - Pediatrics
12.2013 - Current
Administrator Coordinator
OHSU - Pediatrics
12.2011 - 12.2013
Office Manager
HCG Wellness
03.2010 - 11.2011
Conference Room Coordinator
Cisco Systems
09.2005 - 10.2008
Administrator Coordinator
Sachs Insights
08.1997 - 08.2005
High School Diploma -
University of Southern Maine