A proven ability to drive impactful business outcomes through strategic planning and analysis. Demonstrated success in managing cross-functional teams and delivering comprehensive solutions that align with client needs. Valued for adaptability, collaboration, and results-driven mindset, with expertise in project management and stakeholder engagement.
Work History
Senior Consultant
9 Years 4 Months
Dealer-FX | 04.2017 - 08.2026
Analyzed client needs to design tailored consulting strategies that optimize customer engagement and satisfaction.
Led cross-functional teams to implement software solutions enhancing dealership operations.
Developed comprehensive training programs for staff, improving user adoption of technology platforms.
Facilitated workshops to educate clients on best practices for utilizing dealer management systems effectively.
Working knowledge of DMS platforms such as CDK, Reynolds and Reynolds, Automate, Autosoft DealerTrack and PBS
Streamlined internal processes, resulting in improved project delivery timelines and client responsiveness.
Mentored junior consultants, fostering professional growth and enhancing team performance standards.
Delivered strategic insights through data analysis, informing decision-making and long-term business planning initiatives.
Developed innovative strategies to address complex business challenges, resulting in increased profitability for clients.
Senior Consultant
4 Years 8 Months
Shift Digital | 05.2012 - 01.2017
Delivered high-quality solutions for clients through comprehensive digital research and analysis of industry trends.
Presented regional marketing findings and recommendations to executive-level stakeholders, effectively communicating key insights and action plans.
Evaluated clients' needs and created a a plan of action to provide solutions.
Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
Exceeded customer requirements with accurate and deliverable solutions.
Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
Prioritized projects and project tasks depending upon automotive OEM and dealer deadline dates.
Identified key areas in need of improvement and implemented plans to rectify issues.
Education
High School Diploma
New Berlin Eisenhower High School | New Berlin, WI
Senior Consultant at Addison Consulting, LLC, Addison Capital Investment, LLCSenior Consultant at Addison Consulting, LLC, Addison Capital Investment, LLC