Acted as content expert on required training curriculum to achieve high-quality and effective training for staff
Promoted, developed and maintained professional relationships with personnel
Implemented new hire training program to onboard and train new employees within operations
Measured quality of training through participant surveys and assessments
Worked with department managers in keeping staff informed of training program status
Switched and turned knobs to start, adjusted and regulate equipment, such as beaters, extruders, discharge pipes and salt pumps
Followed recipes to produce food products of specified flavor, texture, clarity, bouquet and color
Mixed and blended ingredients, accorded to recipes, using paddle and agitator and by controlling vats that heat and mix ingredients
Recorded production and test data for each food product batch, such as ingredients used, temperature, test results and time cycle
Gave directions to other workers who were assisting in batchmaking process
Sterilized vats and factory processing areas
Filled processing and cooking containers, such as kettles, rotating cookers, pressure cookers and vats with ingredients by opening valves, starting pumps and injectors and by hand
Inspected vats after cleaning to ensure that fermentable residue had been removed.
Supervised daily production operations, ensuring adherence to quality and safety standards.
Coordinated team activities to optimize workflow and enhance productivity.
Trained new employees on equipment usage and safety protocols.
Conducted regular inspections of machinery, ensuring operational reliability.
Collaborated with cross-functional teams to resolve production-related issues swiftly.
Maintained accurate records of production output and employee performance evaluations.
Cheesemaker
Sorrento Lactalis
03.2022 - 06.2023
Conducted employee evaluations and documented overall progress.
Operated cheese-making equipment to produce high-quality cheeses consistently.
Monitored fermentation and aging processes to ensure optimal flavor development.
Assisted in the formulation of cheese recipes, adapting ingredients for desired outcomes.
Conducted quality control checks on products, ensuring adherence to safety standards.
Collaborated with team members to streamline production workflows and improve efficiency.
Maintained cleanliness and organization of cheese production area, adhering to hygiene protocols.
Trained new staff on operational procedures and equipment handling techniques effectively.
Resolved production issues promptly, contributing to a smooth workflow in cheese manufacturing processes.
Maintained detailed records of daily production activities, ensuring traceability for compliance purposes.
Spearheaded initiatives to reduce energy consumption throughout the cheese-making process, lowering overall operational costs.
Trained new employees on cheese-making techniques and safety procedures, ensuring consistency in product quality.
Enhanced cheese quality by implementing strict hygiene and sanitation protocols during production.
Collaborated with cross-functional teams on projects aimed at expanding distribution channels, resulting in increased market presence.
Supported research initiatives for continuous improvement in cheese-making techniques and technologies.
Participated in networking events within the industry community to build brand awareness and foster partnerships.
Coordinated with suppliers to source high-quality ingredients at competitive prices while fostering long-lasting relationships with vendors.
Evaluated competitor offerings regularly to stay informed of industry trends and identify opportunities for innovation and growth.
Reduced waste by monitoring production processes closely and making adjustments as needed.
Roofer/Supervisor
Ribco
05.2018 - 03.2022
Installed roofing materials, ensuring proper alignment and secure fastening techniques.
Conducted routine inspections to identify and address potential leaks or damages.
Collaborated with team members to optimize workflow and improve project timelines.
Assisted in maintaining safety protocols and adhering to industry regulations on job sites.
Operated power tools and equipment safely, demonstrating proficiency in their use.
Performed repairs on existing roofs, enhancing durability and extending lifespan of materials.
Communicated effectively with clients regarding project updates and concerns.
Trained new staff on installation techniques and safety practices within the workplace.
Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Performed patching and resealing of roofs to provide maintenance, repairs and protection.
Installed, repaired, and replaced single-ply roofing systems.
Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Inspected problem roofs to determine best repair procedures.
Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
Customer Service Representative
AAkron Rule Corp
09.2010 - 07.2015
Delegated tasks to team members according to individual strengths
Received product deliveries and moved materials to designated workplace locations
Notified employees of policy and procedure changes to promote overall compliance
Organized workflow tasks to prevent downtime and production gaps
Answered customer questions and made product recommendations according to needs.
Customer Service Supervisor
Akron Rule Corp.
07.2015 - 06.2018
Marketing, shipping/receiving, customer service, marketing, data entry, sales, machine operator
Taught company procedures to new employees and increased progress by identifying areas of weakness
Coordinated manpower requirements by increasing or decreasing personnel and overtime to meet changing conditions
Answered customer questions and made product recommendations according to needs
Delegated tasks to team members according to individual strengths
Organized workflow tasks to prevent downtime and production gaps
Communicated employee, customer and workplace needs to managers
Coordinated employee schedules according to availability and approved shift changes
Inspected work environment for health and safety hazards and reported findings to manager
Compiled company budget and expenditure information and notified managers of discrepancies
Prepared reports to summarize operational results and financial performance.
Education
Akron High School
Akron, NY
06.2005
Skills
Successful working in a team environment, as well as independently
Extensive computer skills: MS office, social networks, internet and email, word processing, Adobe Photoshop, WordPress