Aaron Gilbert
Valley View,OH
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
8
8
years of professional experience
Work History
Unit Dose Technician
Department Of Veterans Affairs
07.2023 - Current
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Maintained quality assurance and customer satisfaction objectives.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
VISN 10 Pharmacy Contact Center
Department Of Veterans Affairs
05.2022 - 07.2023
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
CSP Technician
Department Of Veterans Affairs
04.2021 - 05.2022
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Ensured proper disposal of hazardous waste materials following institutional policies and procedures to maintain a safe working environment for employees.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Unit Dose Technician
Department Of Veterans Affairs
04.2019 - 03.2021
- Prepared unit-dose medications for hospitals or long-term care facilities, ensuring accurate labeling for proper administration.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Trained new pharmacy staff on computer system and drug management protocols.
IV Pharmacy Technician
Department Of Veterans Affairs
05.2017 - 04.2019
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Provided excellent customer service when interacting with patients or their caregivers during medication pick-up or delivery processes.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Outpatient Pharmacy Technician
Department Of Veterans Affairs
05.2016 - 05.2017
- Coordinated seamless transitions of care for discharged hospital patients receiving outpatient prescriptions from our pharmacy.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Stocked, labeled, and inventoried medication to keep accurate records.
Education
Bachelor of Science - Psychology of Addictions
Purdue Global
Online02.2024
Associate of Science - Health Sciences
Purdue Global
Online11.2016
Certificate - Pharmacy Technician
Polaris Career Center
Cleveland, OH11.2014
Skills
- Multitasking and Organization
- Attention to Detail
- Prescription Refill Fulfillment
- Pharmacy Software
Military Service
United States Marine Corps, Rifleman Designated Marksman CQB, Nonlethal Weapons and Martial Arts Instructor 2001-2005
Ohio Army National Guard,Medic PHTLS CPR Instructor 2005-2012
Awards, Combat Action Ribbon Achievement Medal(*7) Humanitarian Medal, Good Conduct Award(*3) Naval Unit Citation,Soldier of the Month(*2) Marine of the Quarter (Q3 2003)
Multiple Deployments Overseas and Stateside for Combat ,Humanitarian ,Disaster Relief and Joint Force Training
Accomplishments
Graduate of Pharmacy Leadership Course 2017
DEMPS Volunteer ,deployed in support of Hurricane Maria (Puerto Rico)and Covid response (Detroit)
ICARE award recipient (2018)
Timeline
Unit Dose Technician
Department Of Veterans Affairs
07.2023 - Current
VISN 10 Pharmacy Contact Center
Department Of Veterans Affairs
05.2022 - 07.2023
CSP Technician
Department Of Veterans Affairs
04.2021 - 05.2022
Unit Dose Technician
Department Of Veterans Affairs
04.2019 - 03.2021
IV Pharmacy Technician
Department Of Veterans Affairs
05.2017 - 04.2019
Outpatient Pharmacy Technician
Department Of Veterans Affairs
05.2016 - 05.2017
Bachelor of Science - Psychology of Addictions
Purdue Global
Associate of Science - Health Sciences
Purdue Global
Certificate - Pharmacy Technician
Polaris Career Center