Aaron Gilcrease
Louisville
Summary
Dynamic HR Services Analyst with a proven track record at Marsh McLennan, adept at onboarding and benefits support. Expert in HRIS management and process documentation, I successfully trained new team members and ensured compliance across employee transitions. Passionate about enhancing people operations and delivering exceptional support to diverse teams.
Overview
4
4
years of professional experience
Work History
HR Services Analyst
Marsh McLennan
12.2021 - Current
- Supported 10,000+ employees by managing inquiries related to payroll, benefits, and HR policy via ServiceNow
- Processed new hire onboarding in Workday, ensuring 100% compliance with documentation and background checks (Sterling)
- Coordinated employee transitions (hires, transfers, terms) across systems and internal departments
- Trained 10+ new HR team members on internal systems and HR protocols
Annual Enrollment Rep (Contract)
ADP
09.2021 - 12.2021
- Guided employees through complex benefits questions during open enrollment, supporting 50+ clients across multiple regions
- Logged all support issues using Siebel CRM, ensuring accurate data for benefits compliance and audit readiness
Technical Recruiter
TEKsystems
12.2020 - 08.2021
- Managed candidate lifecycle from sourcing to placement using Salesforce ATS
- Handled onboarding, background checks, and offer negotiation in coordination with hiring managers
- Built and maintained a pipeline of IT talent for Fortune 500 clients
Education
Bachelor of Arts - Sports Administration
05.2019
NCAA Division II Track & Field Athlete
Skills
- Employee lifecycle support
- Onboarding and offboarding
- HRIS management
- Benefits and payroll support
- Process documentation
- New hire training
- People operations support
- Cross-functional HR coordination
Timeline
HR Services Analyst - Marsh McLennan
12.2021 - Current
Annual Enrollment Rep (Contract) - ADP
09.2021 - 12.2021
Technical Recruiter - TEKsystems
12.2020 - 08.2021
Bellarmine University - Bachelor of Arts, Sports Administration
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