Maintain the security of the institution and prevent violations of prohibited acts, (i.e
Assaults, escapes, introduction of contraband, disturbances or other illicit activities)
Apply counseling and guidance to positively influence the attitudes, behavior, and positively influence the work habits of detainees
Monitors and directs Emergency Response operational plans and related activities as required
Provided security for high profile Government VIP's and Dignitaries
Watson Chevrolet
08.2023 - 10.2023
Manage the daily activities and schedule appointments
Used Salesforce and Reynolds on a daily basis to track appointments and follow up
Detail Oriented
Maintain product knowledge
Follow up with sold and unsold prospects
Window and Door Sales Consultant
Dreamstyle Remodeling
01.2023 - 12.2023
Manage daily activities and run Homeowner appointments
Use banking apps and window apps to ensure orders are completed and funded in a timely manner
Used Salesforce on a daily basis to track appointments
Strong focus on exceeding customer expectations
Large travel area responsible for scheduling and completing appointments
Ability to work independently with little supervision, Self motivated and result orientated
Follow up with sold and unsold prospects
Internet Sales Manager
Holmes Tuttle Ford
01.2019 - 01.2023
Manage the daily activities and schedule appointments
Used Salesforce and Reynolds on a daily basis to track appointments and follow up
Detail Oriented
Maintain product knowledge
Follow up with sold and unsold prospects
Director of Security
Westin Houston Downtown
09.2015 - Current
Manage the daily activities of the security department, prepare weekly work schedules in accordance with staffing guidelines and labor forecasts
Prepares daily/weekly payroll reports
Recommend and/or initiate disciplinary, interview and hire and other staffing-human resources related actions in accordance with Company rules and policies
Alert management of potentially serious issues
Maintain confidentiality of guest and associates information and pertinent hotel data, appointments, VIPs and, special guests
Ability to comprehend P & L, budget reports, and write commentary
Liaise with general liability / corporate risk office and liability carrier on all guest and associate injuries
Notify Director of Engineering, General Manager and Rooms Director regarding any reports involving possible liability
Prevent losses of company and guest property due to thefts, burglary, pilferage
Maintain and follow OSHA regulations/MSDS
Responsible for overseeing the implementation of hotel wide standards
Maintain effective communication with local fire, police
Implement and maintain all security control procedures in the Hotel
Security Supervisor, Lieutenant
Federal Bureau of Prisons
01.1995 - 01.2017
22 Years' experience working for the Federal Bureau of Prisons, the last 8 as a Security Manager (Lieutenant), working with all custody levels from Minimum custody to Maximum Security including death row inmates and supervising 200 staff
Responsible for the supervision of 1100 Federal Inmates in a 11 floor multi-level facility, and effectively maintain the security of the institution in emergency situations dealing with large crowds of over one thousand Federal inmates, I have taken prompt and decisive action to determine the nature and cause of the emergency and authorize changes in institutional operations when necessary to meet emergency situations to prevent loss of life and minimize destruction of property saving lives and money
Investigate reported violations of prohibited acts, (i.e
Assaults, escapes, introduction of contraband, disturbances or other illicit activities)
Create and maintain the weekly schedule managing staff assignments and managing overtime and verifying attendance and payroll
Apply counseling and guidance to positively influence the attitudes, behavior, and positively influence the work habits of my employees
Developed expertise in various sectors of Emergency Preparedness, Special Investigations and public relations
Monitors and directs Emergency Response operational plans and related activities as required
Provided security for high profile Government VIP's and Dignitaries
Auto Sales
Peak View Motors
01.1999 - 01.2006
Manage the daily activities and schedule appointments
Was responsible for all CO State compliance
Responsible for all DMV interaction
Detail Oriented
Maintain product knowledge
Follow up with sold and unsold prospects
Military Police
US Army
01.1986 - 01.1991
Deployed to Operation Just Cause 1989 and Desert Storm 1990