Aaron Gilliland
Theodore
Summary
Results-driven with expertise in customer relations and team collaboration. Proven ability to enhance operational efficiency through analytical thinking and quality assurance.
Dedicated professional prepared to bring extensive expertise and results-oriented. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.
Overview
8
8
years of professional experience
Work History
Specialist
US Army National Guard
Foley, AL
04.2020 - Current
- Coordinated training exercises to enhance team readiness and operational efficiency.
- Analyzed operational data to identify trends and recommend process improvements.
- Led cross-functional teams in executing complex projects within strict timelines.
- Mentored junior Soldiers , fostering skill development and career growth opportunities.
- Deployed to Egypt, September of 2025, Where my platoon manned remote sites for 2 week rotations observing Military planes and making sure countries were following the the rules set by Multinational Force and Observers
Sales Associate
GNC Live Well
Mobile, AL
10.2021 - 07.2025
- Achieved sales targets through effective customer engagement and product knowledge.
- Developed and maintained strong customer relationships to enhance loyalty and repeat business.
- Implemented merchandising strategies to optimize product displays and increase visibility.
- Trained new associates on product features, customer service protocols, and operational processes.
- Analyzed inventory levels to ensure stock availability and minimize shrinkage issues.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Electrician
Pms
Bayou La Batre, AL
06.2024 - 09.2024
- Installed and repaired electrical systems on marine vessels, ensuring compliance with safety standards.
- Collaborated with senior electricians to execute wiring projects, improving team workflow.
- Improved maintenance procedures by suggesting solutions for common electrical problems encountered onboard.
- Assisted in the completion of complex marine electrical projects, following strict deadlines.
Team Member
Arbys Resturant
Grand Bay, AL
01.2019 - 05.2022
- Provided exceptional customer service through efficient order taking and transaction management, enhancing customer satisfaction.
- Collaborated with team members to maintain a clean and organized work environment.
- Trained new employees on company policies and operational procedures, facilitating smoother onboarding.
- Monitored inventory levels and communicated restocking needs to management effectively.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Streamlined workflow processes by suggesting improvements based on daily operations experience.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Alma Bryant High School
Irvington, ALSkills
- Quality assurance
- Quality control
- Documentation management
- Crisis management
- Management collaboration
- Team collaboration
- Expert problem solving
- Analytical thinking
- Conflict resolution
- Customer relations
Timeline
Electrician
Pms
06.2024 - 09.2024
Sales Associate
GNC Live Well
10.2021 - 07.2025
Specialist
US Army National Guard
04.2020 - Current
Team Member
Arbys Resturant
01.2019 - 05.2022
High School Diploma -
Alma Bryant High School
The Army Commendation Medal
For exemplary service while assigned as a South Camp observation platoon rifleman. Specialist Gilliland's commitment and selfless service contributed to the units mission.