Summary
Overview
Work History
Education
Skills
Timeline
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Aaron Gomez

San Antonio,TX

Summary

Dynamic and results-driven professional with extensive experience at Stagg Restaurants, LLC. Proven expertise in staff management and customer service, enhancing team performance and operational efficiency. Skilled in inventory management and conflict resolution, fostering a collaborative environment that drives success. Committed to maintaining high standards while optimizing resources.

Overview

15
15
years of professional experience

Work History

Department Manager

Stagg Restaurants, LLC
01.2022 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Conducted interviews to hire best candidates available.

Shift Manager

Stagg Restaurants, LLC
03.2017 - 01.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Crew Member

Stagg Restaurants, LLC
07.2010 - 03.2017
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

Bachelor of Arts - History

The University of Texas At San Antonio
San Antonio, TX
05.2011

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision

Timeline

Department Manager

Stagg Restaurants, LLC
01.2022 - Current

Shift Manager

Stagg Restaurants, LLC
03.2017 - 01.2022

Crew Member

Stagg Restaurants, LLC
07.2010 - 03.2017

Bachelor of Arts - History

The University of Texas At San Antonio

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Aaron Gomez