Aaron Gonzalo Vidrios
Yakima
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Taco Bell Restaurant
05.2024 - Current
- Assisted in training new team members on operational procedures and safety protocols.
- Supported daily shift operations by organizing workflow and ensuring task completion.
- Maintained cleanliness and organization of workspaces to promote a safe environment.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Trained and mentored team members on best practices for customer service and efficiency.
Team Member Trainer
Taco Bell Restaurant
03.2022 - 05.2024
- Trained new hires on how to be efficient fully trained Team Members
- Efficiently knew how to do Drive Thru , Front register , Food, and any other position under a Shift Lead
Crew Team Member
Taco Bell Restaurant
10.2021 - 03.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated point-of-sale system efficiently, processing transactions and managing cash accurately.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Assisted in training new crew members on company policies and operational procedures.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas
- Greeted customers at drive-thru and took food orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated register to process payments and collect cash payment for order totals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Education
Diploma - General Studies
Davis High School
Yakima, WA06-2023
Skills
- Positive Attitude
- Motivated
- Communication Skills
- Organized
- Handling Pressure
- Productive
- Bilingual
- Cash handling
- POS system operation
- Daily workflows
- Customer service
- Flexible schedule
Certification
- Food Workers Permit // Yakima, WA
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Taco Bell Restaurant
05.2024 - Current
Team Member Trainer
Taco Bell Restaurant
03.2022 - 05.2024
Crew Team Member
Taco Bell Restaurant
10.2021 - 03.2022
Diploma - General Studies
Davis High School
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