Results-driven professional prepared for this role with experience in achieving significant impact through effective teamwork and flexibility. Strong focus on task completion, adaptability to changing needs, and collaboration. Key skills include problem-solving, communication, and project management. Known for reliability and commitment to excellence in every task.
● Analyzed competition in territory, devised sales strategies and communicated strategies to management
● dentified and actively pursued new business opportunities to expand current customer base and developed strategies for new account marketing
● Developed and maintained relationships with vendors and end users to ensure happiness with our products and services
● Documented all sales activity performed in our internal customer management tool (CRM)
● Executed an outbound calling strategy to warm leads, leading to a close rate of over 60%
● Generated over 5,000,000 in overall revenue for the year of 2023.
● Calculate income, review assets and analyze credit reports
● Determined clients’ needs and financials abilities to propose best solutions for home ownership
● Communicate with loan officers, underwriters, and clients to gather necessary information to facilitate
closing loans
● Collaborated with 3 managers to create tailored marketing and social media targeting to help increase
web traffic and convert potential prospects.
● Facilitated monthly and quarterly review sessions with Acquisition Managers to monitor and drive
performance.
● Launched a Direct Marketing campaign around 7 different major cities which allowed for a lower price
threshold for our company by 23%.
● Analyzed and structured offers to maximize company cash on cash return on investments.
● Established and maintained extensive relationships with REO agents leading to repeat successful
closings.
● Promoted to underwriter in less than 6 months due to negotiation tactics and success.
● Solely responsible for bringing in over $670,000.00 of Net profit in the year of 2020
● Was a guest speaker for a crowd of over 350 people on how to market, use your skills, and execute your
strategy.
● Developed proposals, contracts, and pricing for targeted accounts
● Responsible for keeping current clients satisfied and delivering exceptional client service on a day-today
basis
● Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
that is valued at $8 million Dollars in San Antonio Texas
● Help customers through email, phone, online presentations, screen-share and in person meetings
● Actively updated account plans based on changing market, customer conditions, and competitive activity
● Supervise and control workload of service technicians.
● Advise customers of necessary repair service including estimates of cost; also make recommendations to
customers for preventative maintenance.
● Handle customer complaint problems pertaining to service and repair work.
● Supervise the training of service technicians with in-house training programs.
● Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued business
● Persuasive communicator; use consultative selling skills to identify opportunities, overcome objections,
build relationships and turn cold canvassing into sales, relationships and future referrals
● Tenacious negotiator and closer; adept in conveying the benefits of products/services and generating
customer interest Quickly learn, master and sell new product offerings
● Quota-surpassing sales representative with a history of exceeding employer expectations across diverse
industries Enjoy talking to people and establishing a long-term, loyal customer base