AARON GRAY
Williamston,MI
Overview
8
8
years of professional experience
Work History
Track Manager
High Caliber Karting And Entertainment
08.2019 - 02.2024
- Daily opening and closing procedures
- Organized and coordinated race day operations to ensure smooth event flow
- Developed and implemented comprehensive safety protocols for track events
- Conducted regular maintenance inspections of the track facility to identify any potential issues or hazards
- Addressed and resolved client or customer inquiries to foster superior standards of service
- Led and directed team members on effective methods, operations, and safety procedures
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales
- Identified operational process inefficiencies to recommend necessary improvements.
Shipping And Receiving Associate
D&G Williamston
09.2018 - 03.2019
- Prepared finished goods for shipment according to customer requirements
- Processing Amazon & Ebay Orders
- Maintained accurate records of all shipments and deliveries using computerized tracking systems
- Reviewed all delivery notes for special instructions and highlighted them for material handlers
- Inspected items for defects or damage prior to shipment and reported discrepancies as needed
- Implemented best shipping and receiving practices to achieve minimal damage to shipped goods
- Verified packing slips and shipping labels were accurate and complete
- Ensured compliance with safety regulations related to hazardous materials handling
- Managed the efficient loading and unloading of goods from vehicles using pallet jacks or forklifts
- Resolved discrepancies between physical count versus system generated reports
- Utilized barcode scanners to track shipment status throughout the process.
Shipping Associate
The UPS Store
08.2016 - 02.2018
- Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reviewed order data to verify transactions and shipping dates.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Conducted research to address shipping errors and packaging mistakes.
- Assisting with processing orders for overseas and international shipping
- Notarizing legal documents.
Customer Service Representative
The UPS Store
08.2016 - 02.2018
- Loading/unloading 150-200+ deliveries per day; designing flyers and other marketing materials
- Responded to telephone inquiries and complaints following standard operating procedures
- Assisted customers with product selection by providing detailed information about available products and services
- Provided account information to customers and explained bill service policies and customer rights
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
- Updated and maintained database with accurate customer information and timely data entry
- Assisting with processing orders for overseas and international shipping
- Notarizing legal documents.
Custodian
CLEAN TEAM USA
02.2018
- Organized and stocked cleaning supplies in custodial closets
- Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail
- Provided guidance to other custodial staff members on how to perform job duties correctly
- Washed walls and windows; emptied wastebaskets; replaced liners
- Kept custodian equipment and machinery in working condition
- Wore protective gear while using dangerous materials or heavy equipment to minimize accident risk
- Responded promptly to requests from staff for maintenance work or emergency repair services
- Ensured that all equipment was properly stored after use.
Store Associate
Ace Hardware
09.2015 - 08.2016
- Greeted customers and answered questions, assisting with needs and finding items.
- Performed general store maintenance for clean store appearance.
- Labeled, tagged, and sorted merchandise for sale.
- Operated cash register accurately and efficiently by processing credit cards and gift cards.
- Provided training assistance to new associates on company policies or procedures.
- Offered customers assistance with locating merchandise at other locations.
- Provided assistance with annual store inventory
- Regular operation of a glass and key cutting machine
- Assisted with mixing paint and providing solutions to customer projects to match their needs
Education
Certificate Of Achievement: Digital Media: Audio Recording/ Production Certificate Of Completion: Digital Media: Audio -
Lansing Community College
01.2017
High School Diploma -
Williamston High School
Williamston, MI06.2012
Skills
- Shipping Coordination
- Data Entry
- Employee Training
- Customer Service
- General Maintenance
- Audio and Video Production
Timeline
Track Manager
High Caliber Karting And Entertainment
08.2019 - 02.2024
Shipping And Receiving Associate
D&G Williamston
09.2018 - 03.2019
Custodian
CLEAN TEAM USA
02.2018
Shipping Associate
The UPS Store
08.2016 - 02.2018
Customer Service Representative
The UPS Store
08.2016 - 02.2018
Store Associate
Ace Hardware
09.2015 - 08.2016
Certificate Of Achievement: Digital Media: Audio Recording/ Production Certificate Of Completion: Digital Media: Audio -
Lansing Community College
High School Diploma -
Williamston High School
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