Aaron Green
Spokane,WA
Summary
Reliable store manager with several years in sales. Quality focused,and skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Versed in all aspects of running a retail establishment, including opening and closing procedures, banking, and merchandising. Keeping operations efficient, productive and on-track to consistently exceed expectations. Sales expert.
Overview
4
4
years of professional experience
Work History
Wireless Store Manager
Wireless Advocates
Fairchild Air Force Base, WA
08.2018 - 12.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Assessed operational efficiency of the store.
- Prepared monthly reports on sales figures, expenses, profits.
- Developed relationships with suppliers to negotiate better prices.
- Provided feedback on marketing campaigns to improve effectiveness.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Monitored employee performance and identified performance gaps for corrective action.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
Education
Associate of Applied Science - Criminal Justice
Spokane Community College
Spokane, WA12-2015
Skills
- Store Operations Management
- Project Management
- Employee Hiring and Training
- Retail Inventory Management
- Store Merchandising
- Payroll Management
- Partnership Building
- Competitor Monitoring
- POS Systems
- Report Generation
- Revenue Generation
- Staff Management and Shift Scheduling
- Accurate Cash Handling
- Sales Strategies
- Work Planning and Prioritization
- Performance Reviews
- Program Implementation
- Sales Expert/Professional
- Employee Terminations
- Delegating Work
- Problem-Solving
- Shift Checklists
- Friendly and Positive
- Reliable
- Leading Staff Meetings
- Multitasking and Organization
- Special Events
- MS Office Proficient
- Marketing and Promotions
- Team Leadership/Management/Development
- Outstanding Communication Skills
Affiliations
Amateur property repair and maintenance hobbyist.
Devoted father of 5 children.
Wildlife exploration enthusiast.
Languages
English
Professional
References
References available upon request.
Timeline
Wireless Store Manager
Wireless Advocates
08.2018 - 12.2022
Associate of Applied Science - Criminal Justice
Spokane Community College
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