Aaron Griffin
New York,NY
Summary
Dynamic and results-oriented professional with a proven track record at Casa Cipriani, excelling in guest relations management and quality control. Recognized for exceptional team support and a strong work ethic, adept at leveraging customer feedback to enhance service excellence. Skilled in multitasking within fast-paced environments, consistently achieving commendable customer service accolades.
Overview
10
10
years of professional experience
Work History
Server
Altair
New York City, NY
11.2024 - Current
- Maintained records of transactions made during shift as required by law or company policy.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Accurately recorded orders on cash register and point-of-sale system.
Server
Casa Cipriani
New York City , NY
01.2023 - 11.2024
- Trained new employees on restaurant procedures and plating techniques.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Implemented feedback from customers to improve service quality and menu offerings.
Bartender
Cacio E Pepe
New York City, NY
09.2019 - 12.2021
- Greeted customers and provided excellent customer service.
- Effectively multitasked within fast-paced environment.
- Provided drink suggestions to customers based on their preferences.
Plumber Apprentice
Fred Smith Plumbing
New York City, NY
09.2019 - 09.2021
- Shadowed craft experts and supervisors to learn wide range of simple and complex techniques.
- Set up tools and equipment on job sites and kept work areas neat.
- Adhered to established safety practices for work behaviors and equipment operation to prevent mishaps and accidents.
Swim Instructor
Asphalt Green
New York, NY
08.2015 - 09.2019
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Some College (No Degree) - Culinary Arts
The Culinary Institute of America
Poughkeepsie, NYSkills
- Team member support
- Strong work ethic
- Guest relations management
- Quality control
- Customer feedback management
Timeline
Server
Altair
11.2024 - Current
Server
Casa Cipriani
01.2023 - 11.2024
Bartender
Cacio E Pepe
09.2019 - 12.2021
Plumber Apprentice
Fred Smith Plumbing
09.2019 - 09.2021
Swim Instructor
Asphalt Green
08.2015 - 09.2019
Some College (No Degree) - Culinary Arts
The Culinary Institute of America
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