Aaron Griffith
Las Vegas,NV
Summary
Experienced Chauffeur highly effective at keeping very important clients happy. Extremely professional, reliable, and friendly. Great team player.
Overview
24
24
years of professional experience
Work History
Chauffer
The Cosmopolitan Of Las Vegas
04.2021 - Current
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Checked in with dispatch service and updated with current location.
- Answered, scheduled, and responded to reservation calls at specific times and locations.
Bellman
The Cosmopolitan Of Las Vegas
03.2013 - 07.2020
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Explained important features of guest rooms to travelers.
- Notified front desk manager of any guest issues in need of additional attention.
- Stored luggage for guests, retrieving baggage and items when notified.
- Carried out special requests from guests, delivering flowers and fruit baskets to rooms.
- Trained and supervised new staff members on baggage handling procedures.
- Operated hydraulic elevators and stair lifts to move luggage between floors.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
Valet
Mandalay Bay Resort & Casino Las Vegas
02.1999 - 05.2012
- Provided punctual, polite valet services to uphold professional standards.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Built positive customer rapport for courteous, friendly and professional service.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Answered guest's questions about property amenities and services.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
Education
Bachelor of Science - Education, Physical Education - Health
University of Nevada Las Vegas
Las Vegas, NV05.2012
Skills
- Luggage Loading
- Personnel Engagement
- Dispatcher Communication
- Navigation Equipment
- Materials Storage
- High Company Standards
- Accurate Money Handling
- Airport Rules
- Routine Vehicle Maintenance
- Traffic Patterns Familiarity
- Customer Relationships
- Familiarity with Local Traffic
Additional Information
Professional References:
Kelly Van Aken
Vice President of National Casino Marketing
Aria Hotel Las Vegas
m- 702-630-9962
Derrick Massie
Front Services Manager
The Cosmopolitan Hotel of Las Vegas
t- 702-698-6237
m- 702-290-2609
derrick.massie@cosmopolitanlasvegas.com
Angelo Poore
Front Services Manager
The Cosmopolitan Hotel of Las Vegas
t- 702-595-5400
m- 702-290-0510
angelo.poore@cosmopolitanlasvegas.com
Timeline
Chauffer
The Cosmopolitan Of Las Vegas
04.2021 - Current
Bellman
The Cosmopolitan Of Las Vegas
03.2013 - 07.2020
Valet
Mandalay Bay Resort & Casino Las Vegas
02.1999 - 05.2012
Bachelor of Science - Education, Physical Education - Health
University of Nevada Las Vegas