Aaron Guzman
The Bronx,New York
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
The Smith Nomad
11.2022 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on mixing techniques, recipes, and proper customer service etiquette for consistent service quality.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
Bartender
Bill's Bar And Burger
09.2020 - 11.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Restaurant Bar Manager
Buffalo Wild Wings
06.2018 - 07.2020
- Improved customer satisfaction by implementing efficient bar operations and enhancing overall service quality.
- Boosted sales through strategic promotions, effective inventory management, and targeted marketing efforts.
- Reduced staff turnover by fostering a positive work environment and providing ongoing training and development opportunities.
- Enhanced guest experience with meticulous attention to detail in bar setup, presentation, and drink preparation.
- Strengthened team performance with regular coaching sessions, performance evaluations, and constructive feedback.
- Implemented effective staff scheduling systems to ensure adequate coverage during peak hours while controlling labor costs.
- Managed cash handling procedures including daily reconciliation reports, bank deposits, and accurate record-keeping practices for financial accountability.
- Closed out cash register and prepared cashier report at close of business.
- Streamlined processes for ordering supplies, managing stock levels, and minimizing waste to reduce operational costs.
Education
Bachelor of Science - Nutrition And Dietetics
Herbert H Lehman High School
Bronx, NY05.2024
Skills
- Food Service
- Customer Service Expertise
- Food Preparation
- Staff Management
- Aloha POS
- Complex Problem-Solving
- Hospitality Service Expertise
- Inventory
Certification
ServSafe Certified
Timeline
Bartender
The Smith Nomad
11.2022 - Current
Bartender
Bill's Bar And Burger
09.2020 - 11.2022
Restaurant Bar Manager
Buffalo Wild Wings
06.2018 - 07.2020
Bachelor of Science - Nutrition And Dietetics
Herbert H Lehman High School
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