Aaron Guzman Ramirez
Miami,FL
Summary
Results-driven Sales and Operations professional with a strong background in retail, inventory management, and team leadership. Skilled in optimizing sales performance, streamlining operational workflows, and driving customer satisfaction. Proven ability to coordinate cross-functional teams, manage logistics, and improve efficiency in fast-paced environments. Adept at using data to inform decisions and implement strategies that support business growth and profitability.
Overview
5
5
years of professional experience
Work History
Back of House (Operations & Sales Support)
Nike
Miami, USA
06.2022 - 08.2024
- Led and coordinated back-of-house operations to ensure timely processing of apparel and footwear, improving stockroom efficiency and product availability.
- Developed and implemented daily game plans for product intake and inventory tasks, reducing delays and increasing team throughput.
- Reconciled daily cash office totals to ensure all cashier drawers balanced accurately, helping prevent discrepancies and reduce risk of theft or loss.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Sales Associate
Blended womens
Aventura, FL
01.2022 - 01.2024
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Listened to customer needs and desires to identify and recommend optimal products
Server
Bissoleh Kosher Stake House
Miami, FL
01.2020 - 12.2021
- Displayed enthusiasm and knowledge about restaurant's menu and products
- Provided exceptional service to high volume of daily customers
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Served food and beverages to patrons and immediately remedied issues with orders
- Trained new employees on restaurant procedures and plating
Education
High School Diploma -
Dr. Michael M. Krop Senior High School
Ives Estates05-2022
Some College (No Degree) -
Broward College
Pembroke Pines, FLSkills
- Staff training
- Opening and closing procedures
- Cash handling
- Time management
- Customer service
- Communication skills
- Microsoft Word
- Microsoft Outlook
Languages
- Spanish, Expert
- English, Fluent
Affiliations
- Watching and playing soccer
- The gym
- Reading on my off time
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Back of House (Operations & Sales Support)
Nike
06.2022 - 08.2024
Sales Associate
Blended womens
01.2022 - 01.2024
Server
Bissoleh Kosher Stake House
01.2020 - 12.2021
High School Diploma -
Dr. Michael M. Krop Senior High School
Some College (No Degree) -
Broward College
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