Aaron Hanley
Norfolk,VA
Work History
IT Externship
Calvary Revival Church
04.2024 - Current
- Set up new user accounts and manage access controls
- Locate access points
- Troubleshoot hardware and software issues for employees
- Assist with setup and configuration of computers, printers, and other office equipment
- Document technical processes and procedures
- Coordinate with different departments to understand and meet their IT needs
- Attend training sessions and workshops to improve technical skills
- Shadow experienced IT professionals to gain insights into advanced IT practices.
- Support staff members in their daily task allowing for increased focus on higher-priority assignments
- Organize files, spreadsheets and reports
- Gain hands-on experience in software programs such as Remote desktop, increasing proficiency and expanding technical skills set.
Education
Bachelor of Science – Cybersecurity (in progress) -
ECPI
03.2025
Associate’s Degree in Computer and Information Science -
12.2023
Skills
- Technical Skills: hands-on experience with various IT systems and software
- Problem-Solving: Able to diagnose and resolve technical issues
- Communication: Ability to explain technical concepts to non-technical users
- Teamwork: Collaborate with IT professionals and other departments
- Project Management: Develop skills in planning, executing, and managing IT projects
References
Available upon request
Timeline
IT Externship
Calvary Revival Church
04.2024 - Current
Volunteer
Bachelor of Science – Cybersecurity (in progress) -
ECPI