Aaron Hansen
Vancouver
Summary
Dynamic Community Manager with a proven track record in property management, skilled in conflict resolution and resident retention. Proficient in MS Office, I excel in data-driven decision-making and employee development, ensuring high satisfaction and operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Community Manager
AMC LLC
06.2024 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Produced reports about community activities to keep owners, directors and property managers informed.
Community Manager
IDM Companies
11.2020 - 05.2024
- Monitoring delinquency and communicating with residents on a regular basis to keep delinquency low.
- Resolved conflicts between tenants to improve residents quality of life and promote a cohesive relationship between tenants.
- Promoting a healthy and fun work environment between staff to increase productivity and prospect/tenant experience.
- Conducted consistent community audits to uphold community rules and standards.
- Achieved 100% pre-leased prior to release of 3 buildings and held at 100% occupied of all available buildings through the release of building D at Meritum Evergreen.
- Nominated for LC Rookie of the Year in 2021 ACE Awards.
- Joined Mentor program February, 2022.
- Promoted to Assistant Community Manager May, 2022.
- Relocated to lease up property as Assistant Manager January 23rd, 2023.
- Promoted to Community Manager May 1st, 2023.
Assistant Manager
Applebee’s Grill + Bar
2017 - 10.2020
- Motivated staff to perform at peak efficiency and quality.
- Resolved customer concerns in a timely, professional manner.
- Ensure staff is trained properly in their job area as well as up to date training on current promotions.
- Maximized quality assurance by completing frequent checks of the Kitchen line.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached team on effective upselling and cross-selling methods.
- Efficient schedule writing to reflect sales projections for all hourly staff.
- Assist General Manager with processing invoices as well as monitoring the budget and planning accordingly.
- Interview candidates and conduct orientations for new hires.
- Address all employee issues and concerns quickly to maintain positive work environment.
Instructor (SGT)
Army Reserves
03.2016 - 01.2021
- Assisting in training future Officers as cadre in certain training fields; weapons qualification, gas chamber and combat situation lanes.
- Conducted self at the highest level of professionalism to uphold the military standard.
- Always being in the right place at the right time.
- Solving issues for soldiers at the lowest level and utilizing the chain of command for further resources if needed.
Assistant Kitchen Manager
Hooligan's Sports Bar and Grill
2016 - 2017
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
CBRN Specialist/ Assistant Squad Leader
Army National Guard
05.2015 - 02.2016
- Assisted in the setup and functionality of decontamination lanes for troops and vehicles in the instance of Chemical Biological Radio-logical or Nuclear warfare.
- Keeping accountability of personnel and equipment.
Security Guard
Metro Watch, Inc.
2016 - 2016
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Answered alarms and investigated disturbances.
- Completed reports by recording observations and occurrences and interviewing witnesses.
- Responded quickly and effectively to all security violations and duress alarms.
Line Cook
Applebees
07.2015 - 2016
- Maintain cleanliness of the cook line, make sure line is stocked with food and essential items.
- Prep food for use.
- As a Neighborhood Expert I would act as a line cook lead as to make sure the day ran smooth on the line.
Correctional Officer
Idaho Maximum Security Institution
05.2014 - 05.2015
- Inspected equipment, structures and materials to identify the cause of errors and defects.
- Screened all passengers, crew members and employees for weapons and contraband.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Detected suspicious activities and watched for criminal acts and rule infractions.
- Monitored and authorized entrance and departure of employees and visitors.
- Warned offenders about rule infractions and violations.
- Conducted Offender persons and cell searches.
- Attended cell extraction training.
Computer Operator
Army National Guard
11.2013 - 05.2015
- Maintained functionality of the computer system in assisting the mortar team to conduct successful missions, which included sending the mortar team safe missions.
- Maintained stable communications between computer systems.
Line Cook
Applebees
10.2013 - 05.2014
Line Cook
Applebees
11.2012 - 10.2013
AFATDS Computer Operator
Army National Guard
01.2010 - 10.2013
- Operating the Artillery computer system under supervision of my section Sergeant.
- Completing tasks as assigned in a timely manner including set-up and tare-down of tents, sleep systems, antenna and the computer system itself.
- Drove track vehicle and HUMV's as needed.
Host
Hockinson Cafe
- 05.2013
- Assisting server's with orders as needed.
- Seating guests in a orderly fashion as to not overwhelm servers if possible.
- Greet guests and retrieve the guests beverages.
- Clean/buss and restock tables with condiments.
- Maintain cleanliness of dinning area of the restaurant.
Pizza Delivery Driver
Papa John's Pizza
03.2008 - 09.2012
- Customer service including greeting guests in the store, taking orders in store and over the phone.
- Prepping ingredients and making pizzas.
- Maintaining cleanliness of the restaurant including washing the dishes.
- Deliver pizzas to the guests in a timely and safe manner.
Education
High School Diploma - undefined
Prairie High School
11311 NE 119th St. Vancouver, WA 986622008
Skills
- Strong focus on resident retention
- Superior customer service
- Military experience
- MS Office proficiency
- Excellent work ethic
- Skilled problem solver
- Highly motivated
- Risk analysis training
- Conflict resolution techniques
- 4 years CRM experience (user side) Entrata / AIM
- Crisis intervention training
- Works well with others
- Positive and friendly
- Quick learner
- Dependable
- Encourage employee development
Timeline
Community Manager
AMC LLC
06.2024 - Current
Community Manager
IDM Companies
11.2020 - 05.2024
Instructor (SGT)
Army Reserves
03.2016 - 01.2021
Line Cook
Applebees
07.2015 - 2016
CBRN Specialist/ Assistant Squad Leader
Army National Guard
05.2015 - 02.2016
Correctional Officer
Idaho Maximum Security Institution
05.2014 - 05.2015
Computer Operator
Army National Guard
11.2013 - 05.2015
Line Cook
Applebees
10.2013 - 05.2014
Line Cook
Applebees
11.2012 - 10.2013
AFATDS Computer Operator
Army National Guard
01.2010 - 10.2013
Pizza Delivery Driver
Papa John's Pizza
03.2008 - 09.2012
Host
Hockinson Cafe
- 05.2013
High School Diploma - undefined
Prairie High School
Assistant Manager
Applebee’s Grill + Bar
2017 - 10.2020
Assistant Kitchen Manager
Hooligan's Sports Bar and Grill
2016 - 2017
Security Guard
Metro Watch, Inc.
2016 - 2016
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