Years of Professional experience
Aaron Harper
Fontana,CA
Summary
Dynamic audio-visual technician and information technology professional with a proven track record in managing efficient operations and delivering exceptional support in fast-paced, service-oriented environments. Expertise in executing complex projects, system integrations, and proposals for trade shows, hotels, and corporate audio-visual event management. A strong blend of motivational team leadership and effective project management skills fosters innovation and creative problem-solving. Recognized for exceptional communication abilities that enhance team collaboration, engage key stakeholders, and simplify complex concepts while maintaining a commitment to achieving organizational objectives and optimizing work processes.
Overview
31
31
3
3
Dante 1 & 2 / Extron AV Associates / Zoom Admin.
4
4
Crestron Systems: Zoom Video Conferencing / Installs & Design
Work History
Manager of Audio Visual Services
Omni Hotel
Los Angeles, CA
Freelance Audio Technician
PSAV
Los Angeles, CA
Warehouse & Audio Visual Technician
Ancha Audio Video
Los Angeles, CA
Audio Visual Engineer
Electrosonic
Burbank, CA
12.2022 - Current
- Operated and maintained audiovisual equipment for live events and installations.
- Collaborated with project teams to ensure seamless integration of technology solutions.
- Conducted troubleshooting on technical issues, enhancing system performance and reliability.
- Assisted in the design and setup of custom AV, and Video Conference systems tailored to client specifications.
- Conducted audio and video conferencing commissioning
- Experience in video conference design conception, construction, and commissioning/testing.
- Assisted in the design and setup of custom AV systems tailored to client specifications.
- Provided technical support during events, addressing issues promptly to maintain quality standards.
- Conducted thorough testing of newly installed systems to guarantee optimal functionality before handover to clients.
- Continuously improved personal technical skills by pursuing relevant certifications and professional development opportunities within the field of AV engineering.
- Optimized client satisfaction with customized AV installations tailored to their specific needs.
- Enhanced system performance by designing and implementing AV solutions for various clients.
- Provided remote support as needed, diagnosing issues quickly over the phone or via email correspondence with clients or team members on site.
- Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
- Supported live events with well-controlled lights, sound and video streaming.
- Controlled video input for live conferences or performances and pre-recorded productions.
Learning Environments Information Technology Support Specialist
University of Southern California
Los Angeles, CA
01.2002 - 01.2019
- Orchestrated day-to-day management, maintenance, and support of audio visual and information technology systems in 200+ classrooms and 18 fully equipped auditoriums servicing thousands of students, professors, and employees. Facilitated the imaging and maintenance of all MAC and PC operating systems and equipment, and championed employee training and project management.
- Key Contributions:
- Executed several high-impact projects on time and within budget, including a $7M, seven-year classroom media station installation project and $600K Health Science Campus Meyer Auditorium renovation project.
- Spearheaded training and development of 150+ student staff in effective troubleshooting, customer assistance, and technology use in classroom and auditoriums, leading to seamless operations during all shifts.
- Developed an audio visual and information technology simulation rack system used to maximize students training results.
- Utilized customer relationship management ticketing system to manage operations and service calls, ensuring top-notch service and timely resolutions.
Education
Associate of Arts - General Studies/Music Education
University of Southern California
Los Angeles, CANo Degree - General Studies / Music / Transfer Credits To USC
Rio Hondo College
Whitter, CA06-1984
Skills
- Team Leadership
- Audio Visual Management
- Project Management
- Continuous Improvement
- Event Management
- Networks System Integration
- Troubleshooting
- Audio / Video - System Commissioning
- Information Technology
- Audio Editing/Recording
- Training & Development
- Customer Service
- Service Now Ticketing System
- Microsoft Office Suite
- Crestron Systems
- Zoom Administrator
Accomplishments
- Current Core Proficiencies:
- Zoom Administration & Management (Local / Remote Service)
- Zoom Phone Installations
- Zoom Room Video Conference Systems (Operate / Management)
- Dante Levels 1 & 2
- Crestron Administration & Management (Local / Remote Service)
- Crestron Video Conferencing System Builds
- Audio / Video - Crestron / Shure / QSC Commissioning
- Audio / Video Editing (Zoom Webinar Content)
- Zoom Room Design and Installations (standard & complex designs)
Certification
- Dante Levels 1 & 2
- Extron Control Professional, 2019
- Extron Audio Visual Associate, 2017
- AVIXA CTS, 2020
- AVIXA Audio Visual Technologist Completion, 2017
Timeline
Audio Visual Engineer
Electrosonic
12.2022 - Current
Learning Environments Information Technology Support Specialist
University of Southern California
01.2002 - 01.2019
Manager of Audio Visual Services
Omni Hotel
Freelance Audio Technician
PSAV
Warehouse & Audio Visual Technician
Ancha Audio Video
Associate of Arts - General Studies/Music Education
University of Southern California
No Degree - General Studies / Music / Transfer Credits To USC
Rio Hondo College
Certifications
When I'm not working at my main job, I am a music producer, singer, musician, and vocal coach. I specialize in playing keys and working with and developing promising artists.