Summary
Overview
Work History
Education
Skills
Affiliations
Strengths And Capabilities
Timeline
Generic
Aaron Hart

Aaron Hart

Brooksville

Summary

Experienced professional with a demonstrated history of working in the healthcare, Insurance and medical billing/ coding Industries. Possess vast knowledge of insurance and medical billing, accounts payable, payroll processing, provider and facility credentialing, basic Human Resources, and general accounting. Overall, a dedicated healthcare services professional with a diligent work ethic. I am attentive to detail and able to write a clear and concise report for examiners to use in claim evaluations. I am an individual who believes in fair resolutions. But I am also capable of discerning possible fraudulent material. As an adjuster, I approached each claim with an open mind, understanding the claimant's position and a firm application of company policies. My work has always been centered on integrity, sincerity and doing the best for the insured while maintaining company policies and performance standards. I am an excellent communicator and committed to the highest level of professionalism. I am a dependable teammate and a diligent problem solver. Working as a claims adjuster/ Biller/ Coder and Insurance Agent has given me a sense of pride, knowing I can be that positive force for the insured, my teammates, and the carrier.

Overview

12
12
years of professional experience

Work History

Licensed Health Insurance Agent

HPOne
01.2024 - 03.2025
  • Conduct inbound and outbound telesales calls to educate clients on Medicare health plans and assist with plan selection and enrollment.
  • Assess customer eligibility, needs, and preferences to recommend suitable Medicare Advantage, Medigap, and/or Part D plans.
  • Clearly explain plan benefits, coverage options, premiums, and enrollment periods while ensuring compliance with CMS (Centers for Medicare & Medicaid Services) regulations.
  • Maintain up-to-date knowledge of Medicare guidelines, carrier products, and industry changes.
  • Accurately document client interactions and follow up as needed to complete the sales process.
  • Meet or exceed sales targets, quality assurance metrics, and customer service goals.
  • Ensure all communications adhere to HIPAA, TCPA, and CMS rules and ethical sales practices.

Field Insurance Agent

Wellcare
10.2023 - 05.2024
  • Utilized territorial model philosophy to maximize marketing efforts in attaining new enrollments.
  • Generated referrals utilizing community resources, supplied company tools, event planning and community networking.
  • Prospected for leads and converted leads into appointments.
  • Maintained disenrollment rate that is deemed acceptable from the company.
  • Coordinated and conducted approved marketing events.
  • Strictly adhered to all CMS and WellCare Marketing regulations.
  • Reviewed, quality checks and accurately entered all data/enrollment paperwork into electronic application.
  • Created flyers, pamphlets and event material to support field based lead generation activities.

Claims Department Manager

E.A. Renfroe/State Farm
01.2023 - 04.2024
  • Coordinate, investigate, and settle hurricane, hail/wind catastrophe claims for State Farm, Texas Windstorm Insurance Association, United Property & Casualty, Met Life and Voyager in a field environment.
  • Responsible for interpreting first party policy claims in both a field and stewardship environment.
  • Review and reconcile repair estimates with contractors and public adjusters in both a field and in-office environment for State Farm.
  • Demonstrate efficiency in working with CCC One, ECS, ADD123 and many other programs on a daily basis.

Sales Manager

E-Telequote Insurance
Brooksville
10.2019 - 05.2023
  • Develop and implement strategies to increase sales
  • Lead, coach, and support a team of agents/brokers to meet and exceed sales targets.
  • Identify new market opportunities, build strategic partnerships, and support lead generation efforts.
  • Monitor and analyze market trends, competitor activity, and regulatory changes affecting the health insurance industry.
  • Ensure all sales activities are compliant with state and federal insurance regulations, including Medicare guidelines.
  • Collaborate with marketing and underwriting teams to develop targeted campaigns and customized plan offerings.
  • Maintain strong relationships with clients and brokers to ensure long-term retention and satisfaction.
  • Track sales performance through KPIs and prepare regular reporting for senior leadership.

ARMS Clerk Manager

Hernando County Sheriff's Office
Brooksville
09.2015 - 07.2019
  • Supervise, train, and schedule records clerks and staff responsible for ARMS data entry and records processing.
  • Ensure the timely and accurate input, maintenance, and dissemination of incident reports, arrest records, citations, and other law enforcement data.
  • Maintain compliance with CJIS (Criminal Justice Information Services), public records laws, and internal policies.
  • Serve as the primary point of contact for system-related issues, upgrades, and user access controls in collaboration with IT and ARMS vendors.
  • Conduct regular audits to ensure data accuracy, integrity, and security.
  • Generate reports for internal use, public records requests, and external agency submissions.
  • Assist with the development and implementation of procedures and training for records management.

Medical Billing Manager

I-Plexus Solutions Billing Company
Spring Hill
12.2012 - 12.2014
  • Supervise and manage the medical billing team, ensuring accuracy in coding, claims submission, and payment posting.
  • Monitor and optimize the revenue cycle to reduce denials, increase collections, and improve cash flow.
  • Ensure compliance with federal and state healthcare regulations, payer policies, and HIPAA standards.
  • Analyze billing data, generate reports, and identify trends to improve efficiency and resolve systemic issues.
  • Collaborate with clinical and administrative staff to resolve billing discrepancies and enhance patient billing experience.
  • Train and support billing staff in coding changes, software updates, and compliance requirements.
  • Communicate with insurance companies regarding claim status, appeals, and reimbursement issues.

Education

Bachelor of Science - Business Administration

Everglades University
Tampa, FL
01-2018

Certified Professional Coder (CPC-) -

AAPC
06.2012

Medical Biller & Coder -

ATA Career Education
Spring Hill, FL
04.2012

Skills

  • Excellent communicator
  • Attention to details
  • Technical support
  • Customer service
  • Medical collections
  • Healthcare services
  • Insurance verification
  • Medical billing & coding
  • Claims handling & investigation
  • Sales operations/ events marketing
  • Medical terminologies
  • Accounts management
  • Customer relations management
  • Strong interpersonal skills
  • Eligibility and benefits verification
  • Medical records management
  • Credentialing and networking
  • Healthcare implementation
  • Coordination & Collaboration
  • Database Management

Affiliations

American Academy of Professional Coders (AAPC)

Strengths And Capabilities

  • High level of emotional intelligence and ability to react professionally during unexpected situations.
  • Exceptional customer service skills with strong leadership skills.
  • Proven ability to monitor and provide constructive feedback.
  • Ability to define problems collects data, establish facts, and draw valid conclusions.
  • Strong written and verbal communication skills for claims documentation & correspondence.
  • Great team player who loves to establish trust and collaborative work environment.
  • Outstanding interpersonal skills with strong team spirit and great respect for diversity.
  • Exceptional organization skills with ability to prioritize and manage multiple tasks.
  • Solid time management with high precision in delivery in a deadline-oriented environment.
  • Strong knowledge of client eligibility requirements for enrollment processing.
  • Able to function well remotely though strong phone etiquettes and communication skills.

Timeline

Licensed Health Insurance Agent

HPOne
01.2024 - 03.2025

Field Insurance Agent

Wellcare
10.2023 - 05.2024

Claims Department Manager

E.A. Renfroe/State Farm
01.2023 - 04.2024

Sales Manager

E-Telequote Insurance
10.2019 - 05.2023

ARMS Clerk Manager

Hernando County Sheriff's Office
09.2015 - 07.2019

Medical Billing Manager

I-Plexus Solutions Billing Company
12.2012 - 12.2014

Bachelor of Science - Business Administration

Everglades University

Certified Professional Coder (CPC-) -

AAPC

Medical Biller & Coder -

ATA Career Education
Aaron Hart