AARON H. AUSEJO
El Cajon,CA
Summary
Recent Computer Science graduate with understanding of computer programming and analytical thinking skills. Passionate about coding and excited to advance my abilities in the field.
Overview
35
35
years of professional experience
Work History
Client Engagement Coordinator
Sunroad Automotive
01.2022 - Current
- The Client Engagement Coordinator handles inbound service reservation calls, confirms service reservations, performs outbound follow-up calls as needed.Built and maintained relationships with community organizations.
LEAD INSIDE SALES ASSOCIATE/CUSTOMER SERVICE REPRESENTATIVE
Magills.com/Glockstore.com
03.2007 - 10.2015
- Responded to customer requests via telephone and email.
- Placed orders via CMS software. Developed new international/domestic accounts.
- Technical knowledge of tactical products from law enforcement background.
- Provide technical support regarding use of tactical products and gear.
LEAD INSIDE SALES ASSOCIATE/CUSTOMER SERVICE REPRESENTATIVE
Computer Geeks
10.2000 - 10.2006
- Assisted customers by listening and finding solutions to problems and by making recommendations based on extensive product knowledge.
- Personally managed any unresolved customer issues.
- Used Solomon to maintain a company database with essential account and sales information.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Submitted and tracked orders.
- Contacted satisfied customers to offer additional services.
- Provided technical support for computer hardware products.
Data Entry
Remedy/Abcow Staffing
04.1998 - 10.2000
- Executed data verification to detect errors.
- Entered numerical data into databases in a timely and accurate manner.
- Added new material to file records and created new records.
- 24-hour fitness 3/99-10/2000
AD EDITOR
Business Cards Tomorrow
02.1998 - 04.1998
- Responsible for creative design per customer’s business cards.
- Updated computer graphic files using graphics software programs; e.g., Adobe Photoshop and scanner.
- Altered patterns to fit client requirements.
ADVERTISING AD EDITOR/CREATOR
PennySaver USA
08.1997 - 02.1998
- Used Multi-Ad Creator to create images and layouts.
- Completed final touches for projects such as images sizes and font selection.
- Created digital image files for use in digital and traditional printing methods.
PC SUPPORT TECHNICIAN
Univ. of Wash/Housing & Food Services
04.1997 - 06.1997
- Linked computers to the network and to peripheral equipment, including printers and scanners.
- Answered calls and emails at the company’s help desk, assisting employees and customers with troubleshooting computer issues.
- Used diagnostic tools to identify hardware failures and replace components that were not functioning.
MEDICAL RECORDS TECHNICIAN
Children’s Hosp./Med Center
09.1991 - 09.1996
- Responded to materials requests and retrieved necessary information.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Received and processed medical records requests.
- Received and routed medical records.
- Interacted and communicated easily with department personnel and public.
POLICE OFFICER
Seattle Police Dept.
03.1990 - 11.1990
- Investigated and reported crimes, accidents, offenses and damage to property.
- Actively patrolled assigned areas to prevent and detect crimes.
- Issued warnings and citations for traffic violations.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Checked all vehicle equipment for proper functioning prior to use.
Education
B.S. Degree - Computer Science
California College San Diego
San Marcos, CA01.2019
A.A.S. Degree - Computer Programming
California College San Diego
San Marcos, CA09.2017
Basic Law Enforcement Academy - undefined
Wash. State Criminal Justice Training Commission
05.1990
Skills
- Over a decade of customer service experience
- Proficient in sales techniques
- Analytical problem solving
- Effective written communication
Timeline
Client Engagement Coordinator
Sunroad Automotive
01.2022 - Current
LEAD INSIDE SALES ASSOCIATE/CUSTOMER SERVICE REPRESENTATIVE
Magills.com/Glockstore.com
03.2007 - 10.2015
LEAD INSIDE SALES ASSOCIATE/CUSTOMER SERVICE REPRESENTATIVE
Computer Geeks
10.2000 - 10.2006
Data Entry
Remedy/Abcow Staffing
04.1998 - 10.2000
AD EDITOR
Business Cards Tomorrow
02.1998 - 04.1998
ADVERTISING AD EDITOR/CREATOR
PennySaver USA
08.1997 - 02.1998
PC SUPPORT TECHNICIAN
Univ. of Wash/Housing & Food Services
04.1997 - 06.1997
MEDICAL RECORDS TECHNICIAN
Children’s Hosp./Med Center
09.1991 - 09.1996
POLICE OFFICER
Seattle Police Dept.
03.1990 - 11.1990
A.A.S. Degree - Computer Programming
California College San Diego
Basic Law Enforcement Academy - undefined
Wash. State Criminal Justice Training Commission
B.S. Degree - Computer Science
California College San Diego
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