

Results-driven and client-focused leader with experience in managing and growing strategic client relationships. Proven ability to identify opportunities, deliver tailored solutions, and drive revenue growth while ensuring exceptional customer satisfaction. Expertise in account management, contract negotiations, and developing long-term business strategies that consistently exceed sales targets. Possesses a strong background in cross-functional team collaboration, ensuring seamless operations and shared success. Skilled in managing high-value accounts, fostering client loyalty, and contributing to organizational success by aligning client goals with business objectives.
Collaborate with cross-functional teams, including Service Sales Representatives, Key Account Managers, Service Managers, and Sales, to develop and implement catalog strategies that meet business objectives.
Analyze catalog performance metrics, including sales data and customer engagement, to make data-driven decisions for continuous improvement and optimization of catalog offerings
Communicate with current and future customers to build rapport, develop long-term relationships, and achieve mutual goals.
FY2024
$1.1 million in catalog sales
4th in North Central Group for a catalog weekly average of $598.00
ShoePer Bowl Growth Promotion
Spring Growth Promotion
Catalog Peak Performance
ShoePer Bowl Growth Promotion
Corporate Audit - 100% in catalog portion
FY2022
Catalog Peak Performance
FY2021
Catalog Peak Performance
ShoePer Bowl Growth Promotion
Masked Hero Challenge
World Class Engagement in Service Turnover (FY2019)
Sanis Ultra Clean Champion (April 2014 - April 2018)
Zero Expired Service Agreements (FY2007, FY2008, FY2009, FY2010, FY2011, FY2012, FY2013)
Zero Lost Business (FY2007, FY2008, FY2009, FY2010, FY2011, FY2012, FY2013)
Winter Games Service Growth Promotion (FY2011)
Add-Mazing Race Growth Promotion (FY2010)
Overall Positive Growth (FY2009, FY2010, FY2011)
Promoted to Whole Sale Industrial Route (September 2006)
Promoted to Two Man Industrial Route (July 2002)
Promoted to Single Man Industrial Route (November 1999)
Outstanding Achievement Award (OAA)
FY2002, FY2012, FY2013, FY2016, FY2020, FY2022
Catalog Peak Performance
FY2021, FY2022, FY2023
General Manager’s Customer Service Dream Team Member
FY2006, FY2007, FY2008, FY2009
Location 344 Safety Award
FY2006
Accident Free
1999 - Present
Corporate Culture and Engaging Leadership
Service Training
Meticulous Hiring
Smith System Driver Trainer
Green Belt
Service Sales Representative College
Hazard Analysis and Critical Control Points (HAACP)
Service Sales Representative in Training
Supervisor Effectiveness Training
Voluntary Protection Program (VPP) Star Status
Catalog College