Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations.
Overview
12
years of professional experience
Work History
United States Postal Service
Rural Carrier Associate
04.2025 - Current
Job overview
Deliver mail and packages to rural and suburban customers while maintaining USPS service standards.
Manage customer interactions with professionalism and accuracy in high-volume routes.
Ensure timely, secure delivery and compliance with postal regulations and safety protocols.
Maintained records on customers with mail forwarding and change of address requests.
Sorted mail according to order of address appearance for easy access in field.
Conducted daily maintenance and safety checks on delivery vehicles, limiting service delays and disruptions.
Signed and received mail with signature requirements upon delivery and loading.
A&J Clean Cut Lawn Care
Owner/Operator
05.2020 - 03.2025
Job overview
Developed long-term customer relationships, leading to a 95% retention rate.
Implemented marketing and operational strategies to grow revenue by 30% annually.
Led all client communications, scheduling, and service delivery.
Removed weeds, hazards, and debris from common pathways to improve usability.
Diagnosed lawn and garden issues and recommended targeted solutions.
Developed lasting customer relationships and grew network over time.
Developed estimates and presented customers with bids for lawn care services to help with planning.
Maintained and serviced lawn care equipment to enhance longevity.
Trained and supervised junior lawn care assistants to improve quality of team output.
Trucking with Hills
Owner/Operator
10.2022 - 01.2025
Job overview
Oversaw logistics and daily operations of a 26-ft box truck delivery service.
Maintained a 98% customer satisfaction rating through reliable delivery and communication.
Streamlined scheduling and dispatching processes, improving overall efficiency by 15%.
Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems, and maps.
Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
Obtained authorizations from shippers and receivers to assess invoices.
Walmart Distribution Center
Forklift Operator
10.2021 - 07.2022
Job overview
Maintained 99.5% order accuracy while managing inventory movements and freight handling.
Reduced shrinkage by 15% through proactive quality and control checks.
Wells Fargo
Personal Banker
10.2017 - 09.2021
Job overview
Exceeded monthly sales goals by providing tailored financial solutions to individuals and small businesses.
Assisted customers with account management, loans, and dispute resolution.
Mentored new team members to improve branch performance and service delivery.
Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
Promoted financial products by maintaining excellent service offering knowledge.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Cross-sold bank products and services to meet customer needs and provide options.
Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Wells Fargo
Teller
05.2016 - 10.2017
Job overview
Processed high-volume transactions with 99.9% accuracy.
Promoted financial products and services, contributing to a 15% increase in new accounts.
Maintained secure and compliant cash-handling practices.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.