Aaron Hoffman

• Managed multiple areas and technicians. Coordinated technician’s routes to optimize area for maximum performance.
• Communicate with Field Leadership about any problems that are occurring or could occur and get the issues resolved to satisfy our customers' experience with the company.
• Processed inbound and outbound customer calls. Booked appointments and let customers know if techs were running behind.
• Helped train new hires on how to route and make inbound/ outbound calls to customers.

• Made sure customer orders were right before making delivery and took care of store cleanliness.

• Helped interview possible employees for General Managers when they were busy.

• Helped manage delivery driver routes by optimizing how many deliveries to take at once depending on location of delivery orders.

• Traveled to multiple stores in the franchise for training and help.

• Overlooked all trade-in vehicles on the complex
• Inspected and processed every trade-in vehicle into a computer system to locate where the vehicle is
• Made sure all mechanical, detail and cosmetic work was done before putting the vehicle on the lot to sell
• Managed how many keys and where the vehicle was located on the six dealership complex
• Communicated with sales advisors, managers, and other stores within the company about used car inventory availability
• Also communicated with service advisors, managers, and mechanics about how the vehicles were doing with mechanical work.

• Managed all the inventory in the warehouse. Due to not having any inventory system I created an excel spreadsheet to reflect everything that we had and marked where everything was located.
• Used warehouse management system to accurately record materials and product movement.
• Weighed, measured dimensions, and counted all product that was going to be shipped. When shipping I made sure all trailers were in good condition before putting any product on there. For receiving I made sure we received the right number of pallets and product that were ordered.
• Made sure the production floor was stocked and had the right product to complete orders.
• Supervised and trained team to uphold safety and compliance with regulations.

• Worked with the shipping and receiving manager every day on what trucks were coming in for the day.
• Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
• Kept storage areas organized, clean, and secure to fully protect company assets.
• Helped create a spreadsheet for inventory within the warehouse.

• Managed the production floor by putting employees in the right spot that they were going to be the most efficient in. Made sure customer orders were completed and fulfilled the right way. Completed reports of how production was at the end of the shift every night.
• Made sure the production floor was stocked and had the right product to complete orders.
• Stocked equipment with materials to help meet production targets.
• Transported material in and out of warehouse using forklift.
• Contributed to successful inventory control with proper handling and regular cycle counting.

• Managed store ensuring key metrics were met involving labor, daily prep, store cleanliness and customer satisfaction.
• Interviewed, hired, and trained employees.
• Scheduled staff shifts to guarantee adequate capacity for ideal operations.
• Managed inventory by making sure the store had enough product. Made phone calls for soda orders and ordered food product in the company computer system. If the store did not have enough product before truck came then I would contact other stores and see if they can spare product.
• Managed delivery driver routes by optimizing how many deliveries to take at once depending on location of delivery orders. Traveled to multiple stores in the franchise for training and help.