Aaron Howard
Niceville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have a passion for IT, Cyber Security, and Automation. I've also come to enjoy teaching others the knowledge that I've gained over the past few years. I enjoy watching others grow in the ways that I have grown through education and profession.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Infrastructure Engineer
Bit-Wizards
08.2022 - Current
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed over 50 client networks and 2000 users, ensuring the availability, confidentiality and integrity of client data.
- Implemented security best practices for servers, workstations, and network devices.
- Configured secure networking policies for switches, routers, firewalls, and access points.
- Ensured client success and satisfaction through friendly customer service skills and ethical IT support.
- Created and maintained integration between on-prem and cloud networks.
Server
Old Bay Steamer
07.2020 - 08.2022
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Cyber Security
Okaloosa Technical College And Choice High School
Fort Walton Beach, FL06.2023
Information Technology
Okaloosa Technical College And Choice High School
Fort Walton Beach, FL05.2022
Skills
- Windows Server Administration
- Infrastructure development
- Microsoft Exchange
- Cloud Infrastructure Management
- Virtualization Technologies
Certification
CompTIA Security+
CompTIA Network+
CompTIA A+
Fortinet: NSE 3 Network Security Associate
Microsoft 365 Certified: Administrator Expert
Microsoft Certified: Power Platform Fundamentals
CJIS
Timeline
Infrastructure Engineer
Bit-Wizards
08.2022 - Current
Server
Old Bay Steamer
07.2020 - 08.2022
Cyber Security
Okaloosa Technical College And Choice High School
Information Technology
Okaloosa Technical College And Choice High School
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