Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aaron Hunter

Business Management
Bradenton

Summary

Experienced Senior Operations Manager with a proven track record of driving customer satisfaction and operational efficiency. Adept at leading cross-functional teams to achieve business objectives and exceed performance targets. Skilled in implementing process improvements and optimizing workflows to enhance overall productivity. Strong communicator with a passion for fostering positive relationships with both internal stakeholders and external clients.

Overview

14
14
years of professional experience
10
10
years of post-secondary education

Work History

Operations Manager

Dish
03.2015 - Current
  • Successfully directed all employee activities to achieve performance goals, ensuring overall facility success.
  • Exceeded customer satisfaction targets across all company initiatives, including Sales, Commercial, Fiber, TV, Internet, and Smart Home installations.
  • Collaborated with senior leadership, leveraging financial data to optimize performance.
  • Directed operational execution through meticulous financial budgeting, comprehensive performance analytics, and rigorous compliance audits.
  • Cultivated a thriving employee culture through consistent implementation of 1:1 meetings, thorough field evaluations, and impactful recognition programs.
  • Developed and implemented strategic local initiatives that significantly enhanced productivity and customer satisfaction.
  • Created and refined processes to address operational gaps, leading to increased cost efficiencies and improved safety standards.
  • Maintained impeccable accuracy for a $1,700,000 warehouse, overseeing inventory counts, replenishment, and all inbound/outbound shipments.
  • Ensured consistent maintenance and safety compliance for a fleet of 50 vehicles.

Specialty Sales Manager

Best Buy
09.2011 - 03.2015
  • Oversaw the daily operation of over 100 employees, including opening and closing duties, maintaining accurate tills, and managing warehouse and merchandising functions.
  • Drove profitable growth in the connectivity business by implementing strategic sales initiatives across all departments.
  • Delivered on all aspects of the sales experience within the respective department through all customer touchpoints (e.g., online, services, delivery/installation, solutions).
  • Performance managed Key Performance Indicators (KPIs) through effective motivation, coaching, and recognition of employees.
  • Exceeded expectations by consistently aligning key business strategies with employee behaviors.
  • Specifically responsible for ensuring annual P&L growth across the most profitable lines of business.
  • Maintained strong business partnerships with vendors to support local mentoring and enhance sales knowledge for all connected employees.
  • Identified and maximized sales opportunities, significantly increasing customer retention rates.
  • Handled all aspects of the sale, including completing customer contracts, warranties, and processing customer payments.

Education

Associate of Science - Electrical Engineering of Technology

ECPI University
Richmond, VA
05.2001 - 06.2011

Skills

  • Profit and loss management
  • Operations management
  • Customer service
  • Performance monitoring
  • Inventory management
  • Process Improvement
  • Microsoft Office proficiency
  • Google Workspace proficiency

Timeline

Operations Manager

Dish
03.2015 - Current

Specialty Sales Manager

Best Buy
09.2011 - 03.2015

Associate of Science - Electrical Engineering of Technology

ECPI University
05.2001 - 06.2011

Similar Profiles

CREATE PROFILE
Aaron HunterBusiness Management
Created at Zety.com