AARON J. BROWN
Salus Brands, LLC
Phoenix,AZ
11
years of professional experience
Quality-oriented professional with 10 years of experience, and a proven knowledge in client support, fostering positive relationships and resolving issues efficiently. Utilizes effective communication and problem-solving to ensure client satisfaction. Track record of adaptability and teamwork, driving successful outcomes in fast-paced settings.
Work History
Client Service Representative
3 Years 5 Months- Managed client inquiries, providing timely and accurate information to enhance customer satisfaction.
- Resolved complex issues by collaborating with internal teams to ensure seamless service delivery.
- Implemented feedback mechanisms to gather client insights, influencing service enhancements and product offerings.
- Developed training materials for new hires, streamlining onboarding processes and improving team efficiency.
- Managed wholesale customer accounts, invoicing, and accounting.
- Coordinated shipping logistics between our Tempe HQ and warehouse team in Corona, CA.
TRAVEL NURSE RECRUITER
9 Months- Recruited nurses across various specialties for travel contracts nationwide, meeting diverse client staffing needs.
- Built and maintained client relationships by understanding professional strengths and needs, aligning candidate profiles with client expectations.
- Utilized advanced recruitment tools, including databases, social media, Microsoft Suite, and SalesForce, to enhance candidate sourcing and client engagement.
ADMISSIONS ADVISER
3 Years 5 Months- Contacted prospective students to present information on cyber security market and available career training services through boot camp programs.
- Consulted students on career pathways, guiding them through discovery and admissions process to successful enrollment.
- Tailored conversations to address students' specific needs, highlighting features and benefits of our brand in a competitive market.
- Preparing forms and agreements to complete sales.
ASSISTANT MANAGER
4 Months- Delivered customer service by greeting and assisting customers, addressing inquiries and resolving complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Monitored sales activities to ensure customer satisfaction and maintained quality standards for food.
- Assigned specific duties to employees to optimize workflow.
- Enforce safety, health, and security rules.
WAREHOUSE MANAGER
1 Year 4 Months- Collaborated with workers and managers to address and resolve work-related issues.
- Transmitted and clarified work orders to laborers for efficient task execution.
- Check specifications of product loaded or unloaded against information contained in work orders.
- Examined freight to establish optimal loading sequences, ensuring accurate deliveries.
Education
HIGH SCHOOL DIPLOMA
Skills
Consultative sales
Client support
CRM software
Microsoft Suite
Talent Acquisition
Direct Supervision
Confidential Records Management
Invoicing/Accounting
Timeline
Client Service Representative
Salus Brands, LLC
03.2023 - CurrentRead More
TRAVEL NURSE RECRUITER
NUWEST GROUP
02.2022 - 11.2022Read More
ADMISSIONS ADVISER
2U INC.
09.2018 - 02.2022Read More
ASSISTANT MANAGER
DOMINO'S PIZZA
05.2018 - 09.2018Read More
WAREHOUSE MANAGER
CRAFT MERCHANDISE INC.
01.2016 - 05.2017Read More
HAMILTON HIGH SCHOOL
HIGH SCHOOL DIPLOMA
Read More