Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Manager
Abarta Coca Cola Beverages
07.2019 - 04.2020
Responsible to develop and grow on premise and CDC account volume and gross profit within an assigned territory
Responsible for account development and retention, new account acquisition and face to face orders
Responsible for developing and maintaining excellent customer relations and upselling inventory whenever possible
Also responsible to manage on going product needs and troubleshoot for customers product and equipment.
Outside Sales Representative, Project Manager
Signarama
10.2017 - 07.2019
Building and maintaining relationships with customers through effective
communication and marketing
Responsible for running several social
media pages as well as managing multiple projects simultaneously to
drive sales and profitability
Navigated and secured required permits
from local governing agencies
Required to reach certain goals every
month to improve overall sales performance and positive customer
service relationships.
Management Assistant
Enterprise Holdings
09.2016 - 09.2017
Management Sales Trainee
03.2015 - 08.2016
Responsible for sales, marketing and delivering superior customer service
in a fast paced, dynamic environment
Also required to develop new
business and maintain current relationships with vendors
Prepare
accurate daily and periodic documents and reports
Must be fluent
communicator with strong interpersonal skills and creative problem solver
Achieved “Elite Club” in sales (top 15 sales associates in region).
Material Handler/Customer Service
Clark Associates
07.2014 - 03.2015
Responsible for receiving inventory to fulfill customer orders as quickly and
accurately as possible
Process orders through DMS computerized
inventory program to prepare for shipping
Receive product into system
and complete appropriate inventory paperwork
Provide excellent
customer service to store customers including describing products and
assisting customers in locating desired products.
Education
Bachelor of Arts - Corporate Communications, including Mass Media
and Communications
Lycoming College, University of Toronto
May 2014
Skills
B2B Sales (7 years)
Warehouse operational experience
Customer service oriented
Very comfortable speaking one on one or to a crowd
Forklift certified
Interests
HOBBIES
, Lifelong athlete – played 3 years
college football, 4 years high school
football and 4 years high school track
Volunteer Youth Football Coach for
Penn Manor Junior Comets
Timeline
Sales Associate
Lennox International
08.2020 - Current
Manager
Abarta Coca Cola Beverages
07.2019 - 04.2020
Outside Sales Representative, Project Manager
Signarama
10.2017 - 07.2019
Management Assistant
Enterprise Holdings
09.2016 - 09.2017
Management Sales Trainee
03.2015 - 08.2016
Material Handler/Customer Service
Clark Associates
07.2014 - 03.2015
Bachelor of Arts - Corporate Communications, including Mass Media
and Communications