AARON J. HOPSON
Flushing,MI
Summary
Help Desk Technician, NOC (Network Operations Cent: bringing a customer support mindset, careful documentation, and calm problem solving from healthcare settings where accuracy and responsiveness matter. Supported by an Apple Developer Program indicator and technical training interest, this profile fits teams that need reliable ticket triage, clear user communication, and consistent follow-through on routine system issues. Ready to support network operations work with strong attention to detail, structured troubleshooting, and a service-first approach.
Overview
5
5
Certifications
5
5
years of professional experience
Work History
Cybersecurity Specialist (Certification)
Michigan State University
Detroit, MI
05.2024 - Current
- Build expertise in risk management, ethical hacking, and core security protocols through an intensive certification program.
- Develop working knowledge of security frameworks focused on incident response, threat detection, and data protection.
- Apply theoretical knowledge to practical projects by simulating real-world cybersecurity scenarios and security breaches.
- Earn a 98% score, reflecting strong understanding and application of cybersecurity principles.
- Identify and mitigate vulnerabilities in simulated environments to strengthen system security.
- Gain hands-on experience with SIEM and penetration testing tools for monitoring and analysis.
Lead Phlebotomist
Labcorp
Auburn Hills, MI
11.2021 - Current
- Lead and supervise a team of phlebotomists to support accurate, efficient blood collection.
- Perform venipuncture procedures while following strict safety and infection control protocols.
- Coordinate with medical staff to process lab samples promptly and protect sensitive data.
- Communicate procedures clearly to patients to reduce anxiety and improve their visit experience.
- Implement a new inventory tracking system to organize supplies and reduce wastage by 15%.
- Maintain lab accreditation by adhering to HIPAA requirements and other regulatory standards.
- Support consistent sample storage and handling practices to maintain lab quality and workflow reliability.
Apple student developer
Apple
Detroit, MI
09.2022 - 06.2023
- Checked app behavior against expected functionality and reported issues to improve build quality.
- Validated app behavior against expected results and reported issues that affected usability or stability.
- Analyzed repeat issues in test results to identify likely causes and recurring failure points.
- Coordinated follow-up questions with developers to clarify defect reports and confirm next steps.
- Streamlined repetitive verification steps with simple scripts that supported faster routine checks.
Education
Associate - Information Technology
Charles Stewart Mott Community College
Flint, MI05.2027
Apple Developer Program - undefined
09.2026
Cybersecurity Certification Program - undefined
Michigan State University
05.2024
Genesee Health Careers, Phlebotomy Technician Program - undefined
06.2020
Carman Ainsworth High School - undefined
01.2017
Skills
Cybersecurity risk management
Personal Information
Title: Cybersecurity Specialist | iOS Developer | Project Manager
Certification
Comptia security +
Accomplishments
- Accomplished Science Fair Winner (2 Times)
- Gold Medalist, Flint Olympian Track (3 Times)
Timeline
Cybersecurity Specialist (Certification)
Michigan State University
05.2024 - Current
Apple student developer
Apple
09.2022 - 06.2023
Lead Phlebotomist
Labcorp
11.2021 - Current
Carman Ainsworth High School - undefined
Genesee Health Careers, Phlebotomy Technician Program - undefined
Cybersecurity Certification Program - undefined
Michigan State University
Apple Developer Program - undefined
Associate - Information Technology
Charles Stewart Mott Community College